Rebecca Coet
Frederick,CO
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
Work History
Office Manager
Main Street Investments, Inc.
01.2013 - Current
- Coordinated communication between departments, enhancing collaboration and workflow efficiency.
- Managed vendor relationships, negotiating contracts to optimize costs and service quality.
- Developed and maintained filing systems, ensuring accurate record-keeping and easy access to documents.
- Maintained strict adherence to industry regulations and ethical standards, upholding a reputation for integrity within the financial services sector.
- Assisted with the onboarding of new clients, ensuring a smooth transition into our financial services.
- Supervised daily operations of the customer financial services department, ensuring timely completion of tasks and maintaining high-quality standards throughout all processes.
- Enhanced team productivity by collaborating on projects and sharing best practices in financial services.
- Attended industry conferences and networking events to stay current on emerging trends in the financial services market.
- Ensured compliance with industry regulations by conducting regular audits on all integrated systems and addressing any areas of non-compliance promptly.
- Managed executive calendars, scheduling appointments and coordinating travel arrangements efficiently.
- Drafted and edited correspondence, reports, and presentations for executive communication.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Assisted in budget management by tracking expenses and processing invoices accurately.
- Facilitated communication between departments to enhance collaboration on projects and initiatives.
- Mentored junior administrative staff, providing guidance on best practices in office management.
- Implemented process improvements that streamlined operations and enhanced overall office efficiency.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitated training and onboarding for incoming office staff.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Organized office operations to enhance workflow efficiency and productivity.
- Managed scheduling and communication for executive leadership, ensuring seamless coordination.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Realtor®
EXp Realty, LLC
10.2008 - Current
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Education
Sociology
University of Colorado Denver
Denver, COSkills
- Commitment to service quality
- Office operations oversight
- Effective organizational skills
- Office operations management
- Administrative support
- Senior executive assistance
- Client support in financial services
Timeline
Office Manager
Main Street Investments, Inc.
01.2013 - Current
Realtor®
EXp Realty, LLC
10.2008 - Current
Sociology
University of Colorado Denver
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