Beau Martinez
Sheridan
Summary
Dynamic Donations Attendant with a proven track record at Arc Thrift Store, excelling in donation processing and customer service. Recognized for reliability and training new staff, enhancing team efficiency. Skilled in inventory management and maintaining cleanliness, ensuring a positive donor experience while optimizing storage space for incoming donations.
Overview
1
1
year of professional experience
Work History
Donations Attendant
Arc Thrift Store
06.2022 - 08.2023
- Assisted customers with donation drop-offs and provided excellent service.
- Sorted and organized incoming donations to ensure efficient processing.
- Maintained cleanliness and safety standards in donation area.
- Collaborated with team members to optimize donation procedures and workflows.
- Educated donors on acceptable items, enhancing overall customer experience.
- Utilized inventory management systems to track donation volumes accurately.
- Addressed donor inquiries and resolved issues promptly to maintain positive relationships.
- Maintained organized and clean worksite.
- Sorted and performed quality control measures of donated items.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
- Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
- Implemented inventory management techniques to optimize storage space utilization for incoming donations.
- Maintained a clean and organized donation area to ensure safety and ease of access for donors.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Conducted initial quality assessments on donated items to determine suitability for resale or recycling.
- Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
- Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
- Displayed excellent customer service when greeting customers and accepting donations.
- Provided exceptional customer service, addressing donor inquiries and concerns promptly and professionally.
Education
GED - Mathematics
Emily Griffith Technical College
Denver, CO08.2010
Skills
- Reliability and punctuality
- Motivational skills
- Cleanliness and hygiene
- Donation processing
- Merchandise display
- Staff education and training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Sign language
Native or Bilingual
Timeline
Donations Attendant
Arc Thrift Store
06.2022 - 08.2023
GED - Mathematics
Emily Griffith Technical College