Beatriz McDonald
Denver
Summary
Dynamic leader with a proven track record, Adept in project management and relationship building. Fluent in Spanish and English, I excel in enhancing customer satisfaction and team productivity, demonstrating a strong ability to manage projects and ensure quality assurance with a keen eye for detail.
Experienced with managing large-scale construction projects, ensuring quality and adherence to timelines. Uses effective communication to coordinate between various stakeholders and optimize project outcomes. Track record of implementing safety protocols and fostering collaborative team environment.
Overview
27
27
years of professional experience
Work History
Superintendent
Colorado Commercial Services
01.2024 - Current
- Established successful procedures for day-to-day operations and long-term planning.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Data Entry Clerk
Amazon
07.2020 - 08.2023
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Cash Office Clerk
Ross Dress for Less
09.2017 - 11.2020
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
- Prepared bank deposits and corporate cash shipments.
Collections Agent
Square One Financial
06.2009 - 08.2012
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Supervisor
K Mart
08.2007 - 08.2009
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
Ross Dress for Less
06.1998 - 12.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Associate of Arts -
Metropolitan State University of Denver
Denver, CO05-2002
High School Diploma -
Denver North High School
Denver, CO05-1998
Skills
- Relationship building and management
- Project coordination
- Project management
- Quality assurance
- Fluent in Spanish/ English
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Superintendent
Colorado Commercial Services
01.2024 - Current
Data Entry Clerk
Amazon
07.2020 - 08.2023
Cash Office Clerk
Ross Dress for Less
09.2017 - 11.2020
Collections Agent
Square One Financial
06.2009 - 08.2012
Supervisor
K Mart
08.2007 - 08.2009
Supervisor
Ross Dress for Less
06.1998 - 12.2007
Associate of Arts -
Metropolitan State University of Denver
High School Diploma -
Denver North High School
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