Summary
Overview
Work History
Education
Skills
Personal Information
Identity Document
Accomplishments
Certification
Timeline
Generic
Beatriz Elena Machado Meléndez

Beatriz Elena Machado Meléndez

International Trade
Ibagué

Summary

Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.

Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cook

Blendburger Burgers
01.2025 - 05.2025

· Cut vegetables (lettuce, tomato, onion), prepare sauces, portion meats and ensure all ingredients are ready for service.

· Grill or broil burgers according to requested doneness, fry potatoes and other sides, and ensure that quality and food safety standards are maintained.

· Assemble burgers with the correct ingredients, following the restaurant's recipes, and ensure that the presentation is appropriate and consistent.

· Maintain a clean kitchen, sanitizing surfaces, utensils and equipment, and complying with hygiene and safety standards.

· Communicate with other cooks and customer service personnel to ensure efficient and accurate delivery of orders.

· Greet diners courteously, deliver menus and explain menu options if necessary.

· Accurately note food and beverage orders, making sure to confirm special details (such as additional ingredients or dietary restrictions).

· Bring orders to the table in an orderly and presentable manner, ensuring that each customer receives what they ordered.

· Checking if diners need anything additional during their meal and responding promptly to any requests or complaints.

· Delivering the bill, processing cash or card payments and politely dismissing customers, thanking them for their visit and inviting them to return.

· Skilled at working independently and collaboratively in a team environment.

· Worked well in a team setting, providing support and guidance.

· Assisted with day-to-day operations, working efficiently and productively with all team members.

Logistics Assistant

ECONOMIC INVESTMENTS PRODUCTS SUPPLIES AND SERVICE
07.2024 - 11.2024
  • Receiving merchandise from various suppliers.
  • Preparing merchandise for distribution to different schools.
  • Routing shipments to different urban schools, depending on their location.
  • Collecting invoices from carriers.
  • Conducting a general inventory of the warehouse.
  • Creating a schedule for warehouse assistants.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
  • Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
  • Immediate Supervisor: Edwin Javier Muñoz
  • Phone: 3244622643

Point of Sale Leader

LIFEHEALTH UNIVERAL EXPORT S.A.S
02.2022 - 11.2023
  • Perform daily inventory control of all products.
    Achieve and meet annual goals.
  • Balance petty cash and safe deposit boxes.
    Provide customer service and advice.
    Resolve any issues that arise regarding the point and administration.
  • Prepare inspection reports for each product.
    Close and open the point of sale.
  • Immediate Supervisor: Valentina Bonilla Sánchez (Human Talent Director).
  • Phone: (036) 731 44 30 Ext: 108 - 109

Barista and Customer Service

SANTO AMOR COFFEE
04.2021 - 11.2021
  • Perform inventory control of all store products.
    Assist each customer based on the menu and other items.
  • Make payments to suppliers.
    Perform daily cash balance.
  • Operate espresso machines and other items.
    Make all types of coffee-based drinks, desserts, and pastries.
  • Perform cleaning duties, shelf cleaning, and other tasks.
  • Immediate Supervisor: Angélica Torres
    Phone: 3004536202

Call Center Operator

COMDATA GROUP (BANCO CAJA SOCIAL)
09.2020 - 12.2020
  • Receiving calls and inquiries from users of the company's services.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers by answering questions and responding to inquiries.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Contributed to streamlined workflows by completing assigned administrative tasks in an organized and timely manner.
  • Recommended products to customers, thoroughly explaining details.
  • Following up on inquiries and preparing periodic reports.
  • Telephone customer service and processing information requests and online inquiries.
  • Immediate Supervisor: Maria Jose Osorio
    Phone: 3166363742

Bar Assistant

BRUDER
01.2020 - 03.2020
  • Advise customers on different types of craft beers.
  • Monitor the stock of beers, kegs, or bottles.
  • Understand the styles and characteristics of each craft beer available.
  • Prepare and serve food.
  • Take orders efficiently and courteously.
  • Answer questions about ingredients, alcohol levels, food pairings, etc.
  • Keep the bar, tables, and common areas clean and organized.
  • Follow food hygiene and beverage handling standards.
  • Handle payments by cash, cards, or other electronic means.
  • Perform cash balance and report earnings at the end of the shift.
  • Immediate Supervisor: Johan L
  • Phone: 3112127539

Snack Bar Assistant

RODIZIO FLAVOR OF BRAZIL
01.2019 - 03.2019
  • Inventory management, cocktail preparation, and table service.
  • I managed cash transactions safely and accurately, maintaining proper accounting records of daily sales.
  • I collaborated with the bartenders to ensure timely drink preparation and consistent quality.
  • I collaborated with the kitchen staff to coordinate food orders and maintain smooth communication between the front-of-house and kitchen teams.
  • I fostered a positive work environment by maintaining open communication with my colleagues and actively addressing any issues or concerns that arose.
  • Immediate Supervisor: Jason López Cárdenas
  • Phone: 3137434293

Education

Estudios Primarios -

Institución Educativa Cristo Rey
Cartagena, Bolívar
01.1997 - 01.2004

Bachiller Técnico Comercial - undefined

Colegio Americano
Lérida, Tolima
01.2005 - 01.2011

Profesional en Comercio Internacional -

Universidad Antonio Nariño
Ibague, Tolima
10-2019

BBA - Tropical Cocktails

The National Apprenticeship Service SENA
IBAGUE
05.2001 -

Curso Especial En Servicio De Alimentos y Bebidas - undefined

El Servicio Nacional De Aprendizaje SENA

Curso Cocina Saludable - undefined

El Servicio Nacional De Aprendizaje SENA

No Degree - Healthy Cooking

The National Apprenticeship Service SENA
Ibague, Colombia
05.2001 -

Skills

    Cooking

    Food handling

    Grilling

    Customer service

    Food preparation

    Food presentation

    Time management

Personal Information

  • Date of Birth: 08/22/93
  • Marital Status: Soltera
  • Place of Birth: Bolívar

Identity Document

1109386031, Lérida, Tolima

Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Achieved by completing with accuracy and efficiency.

Certification

Sales Essentials Certificate

Timeline

Cook

Blendburger Burgers
01.2025 - 05.2025

Logistics Assistant

ECONOMIC INVESTMENTS PRODUCTS SUPPLIES AND SERVICE
07.2024 - 11.2024

Sales Essentials Certificate

06-2023

Point of Sale Leader

LIFEHEALTH UNIVERAL EXPORT S.A.S
02.2022 - 11.2023

Barista and Customer Service

SANTO AMOR COFFEE
04.2021 - 11.2021

Call Center Operator

COMDATA GROUP (BANCO CAJA SOCIAL)
09.2020 - 12.2020

Bar Assistant

BRUDER
01.2020 - 03.2020

Snack Bar Assistant

RODIZIO FLAVOR OF BRAZIL
01.2019 - 03.2019

Bachiller Técnico Comercial - undefined

Colegio Americano
01.2005 - 01.2011

BBA - Tropical Cocktails

The National Apprenticeship Service SENA
05.2001 -

No Degree - Healthy Cooking

The National Apprenticeship Service SENA
05.2001 -

Estudios Primarios -

Institución Educativa Cristo Rey
01.1997 - 01.2004

Curso Especial En Servicio De Alimentos y Bebidas - undefined

El Servicio Nacional De Aprendizaje SENA

Curso Cocina Saludable - undefined

El Servicio Nacional De Aprendizaje SENA

Profesional en Comercio Internacional -

Universidad Antonio Nariño
Beatriz Elena Machado MeléndezInternational Trade