Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Cervantes

Aurora

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

Specialty Bauty

Target
Aurora
08.2024 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Shift Manager

Taco Bell
Aurora
03.2022 - Current
  • Ensure smooth daily operations by managing staff, handling customer interactions, maintaining food safety standards, and upholding brand standards.
  • Strong leadership, communication, and problem-solving skills, and team leadership.
  • Handle a variety of tasks, including providing excellent customer service in all customer interactions, helping to resolve customer concerns, following procedures to minimize errors, and working under limited supervision.
  • Assist with workflow to ensure staff are successful, consistently balance their cash daily, have great rapport with people, and enjoy helping others while maintaining ethics, integrity, and embracing diversity.

Education

High School Diploma -

Aurora Central High School
Colorado City, CO
05-2024

Some College (No Degree) -

Regis University
Denver, CO

Skills

  • Communication
  • Problem resolution
  • Customer relationship management
  • Team collaboration
  • Multitasking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Specialty Bauty

Target
08.2024 - Current

Shift Manager

Taco Bell
03.2022 - Current

High School Diploma -

Aurora Central High School

Some College (No Degree) -

Regis University

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Barbara Cervantes