Barbara Baird
Erie
Summary
Experienced with team management and coordination. Utilizes effective communication and organizational skills to ensure seamless execution. Track record of fostering team collaboration and delivering high-quality guest experiences through years of work in restaurants and customer service experience through project management.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Flatirons Academy
2020.08 - Current
- Implemented lesson plans to maintain educational continuity during teacher absences.
- Adapted instructional materials to meet diverse student learning needs effectively.
- Managed classroom behavior, fostering a positive learning environment for students.
- Collaborated with school staff to support student engagement and academic success.
Concessions Manager
Flatirons Academy
2023.06 - 2025.05
- Managed daily operations of concessions, ensuring smooth service delivery during events.
- Enhanced customer experience through feedback collection and service improvements initiatives.
- Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Purchased food items, supplies and equipment in alignment with strict budgets.
Project Manager
Scotts Roofing
2020.04 - 2024.04
- Led project planning and execution for residential roofing installations, ensuring adherence to timelines and budgets.
- Implemented quality control measures, resulting in improved safety standards and reduced rework.
- Mentored junior project managers, fostering their professional growth and enhancing team performance.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Teacher's Assistant
Flatirons Academy
2020.08 - 2023.05
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Implemented classroom behavior strategies that fostered a positive learning environment for all students.
Office Manager
Scotts Roofing
2017.05 - 2020.04
- Managed scheduling and coordination of roofing projects, ensuring timely completion.
- Developed training materials for onboarding new staff in office procedures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Tap Room Manager/ Floor Manager/Restaurant Server
Post Brewing
2015.06 - 2017.05
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Psychology
Fort Hays State University
Hays, KSSkills
- Relationship building and management
- Activity planning
- Student engagement
- Detail Orientated
- Passionate
- Motivated
Timeline
Concessions Manager
Flatirons Academy
2023.06 - 2025.05
Substitute Teacher
Flatirons Academy
2020.08 - Current
Teacher's Assistant
Flatirons Academy
2020.08 - 2023.05
Project Manager
Scotts Roofing
2020.04 - 2024.04
Office Manager
Scotts Roofing
2017.05 - 2020.04
Tap Room Manager/ Floor Manager/Restaurant Server
Post Brewing
2015.06 - 2017.05
Bachelor of Science - Psychology
Fort Hays State University