Barbara Baird
Erie
Summary
Experienced with team management and coordination. Utilizes effective communication and organizational skills to ensure seamless execution. Track record of fostering team collaboration and delivering high-quality guest experiences through years of work in restaurants and customer service experience through project management.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Flatirons Academy
Westminster, CO
08.2020 - Current
- Implemented lesson plans to maintain educational continuity during teacher absences.
- Adapted instructional materials to meet diverse student learning needs effectively.
- Managed classroom behavior, fostering a positive learning environment for students.
- Collaborated with school staff to support student engagement and academic success.
Concessions Manager
Flatirons Academy
Westminster, CO
06.2023 - 05.2025
- Managed daily operations of concessions, ensuring smooth service delivery during events.
- Enhanced customer experience through feedback collection and service improvements initiatives.
- Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Purchased food items, supplies and equipment in alignment with strict budgets.
Project Manager
Scotts Roofing
Lafayette, CO
04.2020 - 04.2024
- Led project planning and execution for residential roofing installations, ensuring adherence to timelines and budgets.
- Implemented quality control measures, resulting in improved safety standards and reduced rework.
- Mentored junior project managers, fostering their professional growth and enhancing team performance.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Teacher's Assistant
Flatirons Academy
Westminster, CO
08.2020 - 05.2023
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Implemented classroom behavior strategies that fostered a positive learning environment for all students.
Office Manager
Scotts Roofing
Lafayette, CO
05.2017 - 04.2020
- Managed scheduling and coordination of roofing projects, ensuring timely completion.
- Developed training materials for onboarding new staff in office procedures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Tap Room Manager/ Floor Manager/Restaurant Server
Post Brewing
Lafayette, CO
06.2015 - 05.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Psychology
Fort Hays State University
Hays, KSSkills
- Relationship building and management
- Activity planning
- Student engagement
- Detail Orientated
- Passionate
- Motivated
Timeline
Concessions Manager
Flatirons Academy
06.2023 - 05.2025
Substitute Teacher
Flatirons Academy
08.2020 - Current
Teacher's Assistant
Flatirons Academy
08.2020 - 05.2023
Project Manager
Scotts Roofing
04.2020 - 04.2024
Office Manager
Scotts Roofing
05.2017 - 04.2020
Tap Room Manager/ Floor Manager/Restaurant Server
Post Brewing
06.2015 - 05.2017
Bachelor of Science - Psychology
Fort Hays State University