Bailey Sexton
Colorado Springs
Summary
Ambitious and results-driven leader with proven track record of driving operational excellence and inspiring teams to achieve high performance and see operational excellence from a higher level. Adept at utilizing articulate communication skills and dynamic, enterprising approach to foster engaging and productive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CENTER MANAGER
CSL Plasma
03.2023 - Current
- Own full-site operations and P&L. Set the annual budget, manage cash flow, and steer local marketing—consistently hitting or exceeding monthly production and financial targets while driving record FY output and lowering hours-per-donation (HPD) and other key KPIs.
- Drive continuous improvement and audit readiness. Partner with QA to prepare for FDA, GHA, and state inspections; uphold 100 % compliance with OSHA, labor standards, and company SOPs, resulting in clean audits and zero critical findings.
- Optimize donor experience and retention. Monitor net yields and donor flow, launch corrective-action plans, and roll out retention campaigns that boost repeat donations and streamline throughput.
- Lead and develop high-performing teams. Recruit, hire, and coach the entire center staff; built career-development pathways that improved engagement and advanced multiple team members into leadership roles.
- Provide regional expertise. Structurally mentored multiple peer managers across multiple centers, delivering operational and QA support that strengthened site performance ahead of key audits with collaboration with ADO, ADQ, RDO and RDQ. Helped strategically direct multiple centers to improve KPI performance across the board, including assisting RD in development of FY27 objectives and strategic KPI improvement tools.
- Led daily operations to ensure compliance with safety and quality standards.
ASSISTANT MANAGER OF OPERATIONS
CSL Plasma
12.2021 - 03.2023
- Managed operational improvement projects focused on efficiency, compliance, and employee development in a regulated, FDA-compliant environment.
- Led data-driven initiatives to enhance forecasting, optimize scheduling, and streamline donor retention campaigns.
- Oversaw payroll, staffing, and performance planning for 40+ employees, aligning HR, financial, and operational priorities.
- Executed marketing and donor engagement strategies, using analytics to drive campaign ROI and continuous process improvement.
QUALITY TRAINING SPECIALIST
CSL Plasma
10.2019 - 12.2021
- Led Quality Systems monitoring and training program implementation to ensure regulatory compliance across all production areas.
- Managed the Plateau LMS, including training execution, audit preparation, and reporting; ensured alignment with SOPs and revision guidelines.
- Supported multiple centers in QA initiatives and regulatory audit readiness, including FDA and internal inspections, for multiple external developmental opportunities.
- Developed and enforced deviation and corrective action plans through Trackwise and DMS, reducing recurring quality issues.
- Partnered with leadership to coach staff and strengthen long-term training strategies, driving continuous improvement in compliance and performance standards.
DIRECTOR OF POLITICAL OPERATIONS
Mahony for Congress
08.2017 - 10.2019
- Led digital organizing, fundraising, and communications strategy with a focus on data-driven donor engagement and KPI-aligned financial targets.
- Planned and executed high-impact events with public and private donors; secured media coverage through outreach to traditional and digital platforms.
- Managed statewide team of fellows and volunteers, overseeing daily field operations including voter outreach, neighborhood team coordination, and strategic registration initiatives.
- Built and maintained strategic partnerships with key stakeholders across the district, including labor unions, minority coalitions, and local political organizations.
LEGISLATIVE COORDINATOR
Democratic Party of Arkansas
01.2014 - 12.2016
- Managed field, finance, and outreach operations for three legislative campaigns, aligning strategies with KPI targets in coordination with party leadership.
- Led voter engagement initiatives that registered 500+ new voters in a key district using data-driven outreach.
- Directed cross-functional teams and community partnerships to advance legislative goals and defeat targeted bills through coordinated advocacy.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - Human Resource Management
Louisiana State University
06-2025
BACHELOR OF SCIENCE (B.S.) - Strategic Communications
Arkansas State University
12-2022
Skills
- Data analysis
- Operations oversight
- Business development
- Resource coordination
- Performance improvements
- Business growth initiatives
- Operations management
- Interdepartmental collaboration
- Facility management
- Regulatory standards
Certification
- Social Media Management Certificate - Arkansas State University
- Analytics Certification - Google
- Ads Certification - Google
- SHRM Getting Talent Back to Work Certificate
- Six Sigma Green Belt (2026)
Timeline
CENTER MANAGER
CSL Plasma
03.2023 - Current
ASSISTANT MANAGER OF OPERATIONS
CSL Plasma
12.2021 - 03.2023
QUALITY TRAINING SPECIALIST
CSL Plasma
10.2019 - 12.2021
DIRECTOR OF POLITICAL OPERATIONS
Mahony for Congress
08.2017 - 10.2019
LEGISLATIVE COORDINATOR
Democratic Party of Arkansas
01.2014 - 12.2016
BACHELOR OF SCIENCE (B.S.) - Strategic Communications
Arkansas State University
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - Human Resource Management
Louisiana State University