Bahija Amri Mestiri
Aurora,CO
Summary
Accomplished Store Manager with a proven track record at El Anouar Office Supply, enhancing customer satisfaction and streamlining operations. Expert in retail inventory management and adept at fostering team leadership. Achieved significant improvements in billing accuracy at El Feth Supply, demonstrating exceptional problem-solving skills and a friendly, positive demeanor.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Store Manager
El Anouar Office Supply
09.2019 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Billing Clerk
El Feth Supply
03.2017 - 08.2019
- Executed billing tasks and recorded information in company databases.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed invoicing and payment processing operations.
- Generated daily, weekly and monthly reports for billing department.
- Maintained detailed records of customer payments and billing adjustments.
- Processed customer invoices, credit memos and payments within established timelines.
Education
Bachelor in Economics - Managerial Economics
Faculty of Economic Sciences And Management
Tunis, Tynisia 05.2001 -
Skills
Customer service management
Retail inventory management
Store operations
Problem-solving
Friendly and positive
Cash management
Store displays
Inventory management
Team leadership
Store opening and closing
Team motivation
Customer service
Timeline
Store Manager
El Anouar Office Supply
09.2019 - 07.2024
Billing Clerk
El Feth Supply
03.2017 - 08.2019
Bachelor in Economics - Managerial Economics
Faculty of Economic Sciences And Management
05.2001 -
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