Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azarya Mckay

Aurora

Summary

Dynamic and adaptable professional with a strong background in customer service at Cinemark Theaters. Recognized for enhancing customer engagement and resolving complaints effectively. Proven ability in multitasking and maintaining workplace safety, while fostering teamwork and collaboration to achieve operational excellence. Committed to delivering exceptional experiences and continuous improvement.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

5
5
years of professional experience

Work History

Team Member

Cinemark Theaters
12.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Increased sales through effective product placements and persuasive communication skills.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.

Games Operator

Elitch Gardens
06.2023 - 08.2023
  • Resolved player complaints, fostering a positive gaming environment for all users.
  • Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
  • Ensured smooth game operations by performing regular maintenance checks on gaming equipment.
  • Managed in-game events, ensuring an engaging experience for participants.
  • Educated players on game mechanics, helping them fully enjoy their gaming experience.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Reported concerns, broken machines, and out-of-order games to supervisor.

Crew Team Member

God Fathers Pizza
09.2021 - 06.2022
  • Worked well with teammates and accepted coaching from management team.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Recorded orders by answering customer questions and entering requests in system.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.

Delivery Driver

Flex Delivery
02.2021 - 05.2021
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Education

High School Diploma -

Overland High School
Aurora, CO
05-2025

Skills

  • Customer service
  • Adaptability and flexibility
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Cleaning
  • Cash handling
  • Workplace safety
  • Heavy lifting
  • Organizing work stations
  • Complex Problem-solving
  • Order preparation
  • Willingness to learn
  • Active listening
  • Multitasking

Timeline

Team Member

Cinemark Theaters
12.2024 - Current

Games Operator

Elitch Gardens
06.2023 - 08.2023

Crew Team Member

God Fathers Pizza
09.2021 - 06.2022

Delivery Driver

Flex Delivery
02.2021 - 05.2021

High School Diploma -

Overland High School

Similar Profiles

CREATE PROFILE
Azarya Mckay