I am a motivated and compassionate person with a strong passion for helping others. I bring excellent communication, organization, and multitasking skills developed through previous work experience and personal dedication. I'm a quick learner who takes pride in following procedures carefully and providing dependable, quality care. My positive attitude, reliability, and eagerness to grow makes me a great fit for any opportunity.
Overview
3
3
years of professional experience
Work History
Concierge
Garden Plaza Of Aurora Senior Living Community
07.2025 - Current
Assisted residents with daily activities, enhancing overall satisfaction and community engagement.
Coordinated transportation services, ensuring timely access to appointments and events for residents.
Managed front desk operations, providing excellent customer service to residents and visitors.
Developed strong relationships with residents, addressing concerns promptly to foster a welcoming environment.
Collaborated with staff to streamline communication processes, improving response times to resident requests.
Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Hospitality Worker
Buffalo Wild Wings
06.2023 - 09.2024
Provided exceptional customer service during high-volume shifts, ensuring guest satisfaction and prompt order delivery.
Collaborated with kitchen staff to maintain timely food preparation and service efficiency.
Caregiver at Garden Plaza At Cleveland Independent And Assisted Living CommunityCaregiver at Garden Plaza At Cleveland Independent And Assisted Living Community