Dedicated job seeker with a proven ability to meet organizational demands through consistent and efficient practices. Demonstrates expertise in manual labor, equipment operation, and workspace organization while thriving under pressure. Committed to maintaining safety standards and possessing a strong work ethic, ready to contribute positively to a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvement Stores
Brighton
03.2015 - 03.2025
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Used pallet jacks to move items to and from warehouse locations.
Maintained cleanliness of work area at all times per company regulations.
Returned additional product back to stock storage area.
Controlled stacking arrangement of products on pallets via manual controls interface on palletizer.
Tied and secured loads to prevent shifting or damage to items.
Followed detailed instructions when assembling complex components.
Assisted co-workers with difficult tasks when necessary.
Stacked lumber in designated areas according to size, type, and destination.
Learned lumber products and manufacturer differences to give customers sound advice on building materials.
Assisted in loading and unloading trucks by hand when necessary.
Organized warehouse space efficiently to ensure safe and easy access to products.
Operated saws, drills, sanders, nail guns, and other power tools safely.
Loaded and unloaded materials like drywall, shingles, and plywood for customers.
Worked closely with team members to achieve daily goals and objectives.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Performed price checks on items as requested by customers.
Maintained current knowledge of all lumber products and services offered by the company.
Followed policies and procedures to meet or exceed established performance requirements.
Provided accurate information about products and services to customers.
Answered customer inquiries and provided accurate information regarding products and services.
Developed positive relationships with customers through friendly interactions.
Resolved customer complaints promptly and efficiently.
Maintained a high level of professionalism when dealing with difficult customers.
Volunteer
Inner City Christian School
Denver
09.2018 - 09.2024
Palletized boxes to increase movement and shipment efficiency.
Wrapped furniture and fragile items securely, minimizing risk of damage during transport.
Organized and secured items in truck beds with moving blankets, straps, and shrink wrap.
Measured and cut flooring materials to fit the dimensions of each room.
Followed safety protocols while operating power tools or hazardous materials.
Utilized power stretcher to stretch the carpet into place for a more secure fit.
Organized and cleaned work area and tools.
Positioned, aligned or sealed concrete wall sections or pipes.
Measured rooms accurately using tape measure and cut carpets with utility knife.
Education
Pinole Valley High School
Pinole, CA
Skills
Customer service
Product knowledge
Inventory management
Palletization techniques
Equipment operation
Load securing
Safety protocol adherence
Time management
Team collaboration
Attention to detail
Communication skills
Problem solving
Guest services
Conflict resolution
Tactful and diplomatic
Product merchandising
Cultural sensitivity
High-energy attitude
Supply restocking
Pallet jack operation
Power tool operation
Able to lift 80 lbs
Stock rotation
Pricing and shelf labeling
Heavy lifting
Workplace safety
Cleanliness standards
Inventory replenishment
Pallet jack experience
Display assembly
Stock replenishment
Truck unloading
Price checking
Palletizing techniques
Safety compliance
Loading and unloading
Order picking
Workplace cleanliness
Policy adherence
Palletizing
References
References available upon request.
Timeline
Volunteer
Inner City Christian School
09.2018 - 09.2024
Customer Service Associate
Lowes Home Improvement Stores
03.2015 - 03.2025
Pinole Valley High School
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