AYLISSA JIMENEZ
Denver
Summary
Dynamic and dedicated professional adept at thriving in fast-paced environments and effectively managing challenging situations. Renowned for fostering positive relationships with colleagues and seamlessly adapting to diverse workplace cultures. A strong visual learner with the ability to quickly master new skills, ensuring efficiency and productivity from the outset. Possesses a vibrant personality that diffuses tension, with an unwavering commitment to creating a supportive and less stressful atmosphere for both supervisors and teammates.
Overview
10
10
years of professional experience
Work History
Budtender
Trenchtown Cannabis
2025.06 - Current
- Educated customers on cannabis products and their effects to enhance informed purchasing decisions.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
- Maintained compliance with state regulations, contributing to a safe and responsible retail environment.
- Conducted product demonstrations, showcasing features and benefits to engage and inform clientele.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Restocked supplies and arranged displays.
Admin/ Budtender
Pig n Whistle
2024.03 - 2025.06
- Oversaw the maintenance and entry of medical patient records into Colorado METRC compliance system, ensuring compliance with state regulations. Facilitated the onboarding process for new medical patients, contributing to increased store membership. Engaged in budtending on both medical and recreational sides to educate first-time customers on product offerings and purchasing limits. Enhanced store operations by providing support to both customers and employees.
- Maintained high standards of cleanliness and organization in service areas.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Budtender (Lead)
Silverstem Fine Cannabis
2022.05 - 2023.09
- Oversaw retail operations as a lead budtender, contributing to the management of a million-dollar store. Directed a team of 17+ employees, resolving customer issues and optimizing inventory flow. Prioritized store efficiency and employee satisfaction through effective communication and support.
- Assisted in inventory management, ensuring product availability and compliance with regulations.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
Medical Assistant (MA)
New West Physicians
2021.09 - 2022.04
- Oversaw prescription processes, including refills and prior authorizations, to streamline patient care. Coordinated patient check-ins for six providers, ensuring smooth daily operations. Developed strong communication skills to effectively address patient inquiries and concerns. Optimized room setup for providers, adapting to individual preferences to improve service delivery.
- Assisted in patient intake processes, ensuring accurate documentation and timely communication with healthcare providers.
- Developed and maintained electronic health records, enhancing data accuracy and accessibility for clinical staff.
Customer Service Manager (CSM)
Walmart
2017.11 - 2020.09
- Achieved high levels of customer satisfaction by effectively managing complaints and compliments. Streamlined cash intake and outtake processes, including Walmart to Walmart money transfers. Developed and maintained a cohesive team of over 50 associates through effective scheduling and training.
- Analyzed customer feedback to identify trends, informing strategic decisions for service improvements.
Receptionist
Great Clips
2016.04 - 2017.09
- Facilitated timely bank deposits and efficient appointment scheduling, contributing to operational flow. Streamlined client check-in process, enhancing customer satisfaction. Maintained cleanliness of store and tools, ensuring readiness for service delivery.
- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Coordinated communication between stylists and clients to optimize service delivery.
Education
Medical Assisting Degree -
Concorde Career College
Aurora, CO2021-11
GED -
North High School
Denver, CO2018-05
Skills
- Customer Service
- Cashier
- Management
- Retail Management
- Cash Handling
- POS
- Retail Sales
- Supervising Experience
- Ear lavage
- Skin tag removal
- Injections
- CPR certification
- EKG
- HIPPA compliance
- Inventory management
- Database management
- Phlebotomy Certification
- Metrc Experience
- Medical terminology knowledge
- EMR / EHR
- File organization
- Computer proficiency
Timeline
Budtender
Trenchtown Cannabis
2025.06 - Current
Admin/ Budtender
Pig n Whistle
2024.03 - 2025.06
Budtender (Lead)
Silverstem Fine Cannabis
2022.05 - 2023.09
Medical Assistant (MA)
New West Physicians
2021.09 - 2022.04
Customer Service Manager (CSM)
Walmart
2017.11 - 2020.09
Receptionist
Great Clips
2016.04 - 2017.09
Medical Assisting Degree -
Concorde Career College
GED -
North High School