Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Required an abundance of patience as issues where very tedious and took time to diagnose
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Dealt with customers/clients of all ages and experiences with computers/technology
Provided above exceptional/timely service and communicated daily with high priority clients.
Managed clients/accounts that where worth $100,000+ to our company
Was laid off from job due to outsourcing, not performance based.
Skills Gained: Perfected my customer service, communication, and patience skills, minimal understanding of coding and website design, interpersonal communication (vertical/horizontal), accountability, time management, problem solving, attention to detail.
Host / Busser / Barback
Jose Muldoons
03.2022 - 06.2022
Part time service industry position I worked to make ends meet while I was still doing the accounting work mentioned above
One of the most popular restaurants in Downton Colorado Springs so we were always packed
Skills Gained: Ability to balance two jobs with completely different workloads and schedules all while maintaining a social life and avoiding burnout, ability to create the perfect Tequila Sunrise (will recreate if asked)
Administrative / Accounting Assistant
Norikos House Cleaning LLC
03.2022 - 06.2022
I handled accounts receivable/payable, inventory management and helped around the office
This job helped me discover my love for accounting work and anything handling numbers
For the short time I was their, I was trusted with a large number of responsibilities and I will always be grateful for that amazing job
Skills Gained: Proficiency in QuickBooks and Jobber, Basic understanding of accounting, inventory management and customer relations
Sonar Technician /Administrative Assistant
U.S Navy
01.2021 - 01.2022
Joined the U.S Navy with hopes of serving at least a 5-year contract but due to past medical records coming to light, I was disqualified 8 months into schooling and was a secretary for captains and commanders while I awaited separation
Developed an apperception for our men and women serving, as well as higher importance of what it means to be on a team
Skills Gained: Perfected Teamwork skills, Reliability, Discipline and Communication
Line Attendant / Server
Golden Corral
09.2018 - 03.2020
Primarily getting people their drinks before they pay for the buffet, also has helped me with communication / mastering the art of small talk
I can also make a great batch of sweet tea now
Skills Gained: Time management, Small Talk, Customer Relations
Bartender / Manager / Cook
The Point
03.2019 - 11.2019
Campus bar ran by students for students
Learned the basics of running a restaurant such as inventory counting, scheduling, event and people management and learning when to cut someone off
Skills gained: People/Inventory Management and Shift Scheduling
Marketing Internship
Testicular Cancer Awareness Foundation
06.2019 - 08.2019
Obtained a rudimentary understanding of what goes into running a non-profit
Contact companies and events interested in partnering with our organization
While I sent over a large number of emails and called numerous companies, I only consider 3 of those contacts become successes for the organization
Skills Gained: Persistence, Patience, Confidence
Realized Sales / Advertising and Public Relations where what I wanted to do for my career
Floor Salesman
Zumiez
02.2018 - 06.2019
Made sure customers found what they're looking for and always leave with a smile on their face