Avery Ward
Rifle
Summary
Extensive experience in rule management and exceptional customer service, notably with the City of Rifle. Excelled in high-stress situations as a Basketball Referee and ensured safety as a Lifeguard, demonstrating first-rate team building and safety regulation skills. Proven track record of enhancing sportsmanship and swimmer confidence through effective communication and instructional techniques. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Basketball Referee
City of Rifle
10.2024 - Current
- Worked at competitive athletic basketball games, tournaments and special sporting events.
- Instructed players and coaches on basketball game rules.
- Handled high-stress situations using superior calming techniques with basketball fans.
- Identified player infractions and determined appropriate penalties.
- Communicated with fans, coaches, players, and other umpires.
- Interpreted and applied rules and regulations in sports.
- Promoted good sportsmanship among players.
Ice Cream Server
Sundae
08.2024 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Notified supervisor and peers of low product inventory and customer complaints.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Kept tidy and organized area to comply with cleanliness standards.
Water Safety Instructor
City of Rifle
06.2024 - Current
- Instructed students in water safety techniques.
- Taught emergency response and rescue protocols for water safety.
- Followed federal and state water safety rules throughout activities.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Maintained knowledge and certification of first aid and CPR.
- Collaborated with parents regarding youth swim goals and planned course path.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Adapted teaching techniques to different learning styles.
- Developed and implemented lesson plans based on individual student needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Lifeguard
City of Rifle
06.2022 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Upheld hygiene standards in pool and surrounding area.
- Learned to work with others efficiently to achieve a common goal
Education
High School Diploma -
Rifle High School
Rifle, CO05-2025
Skills
- Rule management
- Rule interpretation
- Safety regulations
- Punctual
- Team building
- First Aid Trained
- Customer service
Timeline
Basketball Referee
City of Rifle
10.2024 - Current
Ice Cream Server
Sundae
08.2024 - Current
Water Safety Instructor
City of Rifle
06.2024 - Current
Lifeguard
City of Rifle
06.2022 - 08.2024
High School Diploma -
Rifle High School
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