Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avery Rivers

Pueblo,CO

Summary

Dynamic and adaptable professional with a proven track record at Holiday Inn Express Hotel Suites, excelling in customer service and problem resolution. Skilled in organization and verbal communication, I enhance client satisfaction through effective relationship-building and critical thinking, ensuring a welcoming environment and efficient operations.

Experience Delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.

Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Holiday Inn Express Hotel Suites
02.2025 - 05.2025
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Performed cleaning and maintenance duties as directed.
  • Handled maintenance and washing of trucks.

Volunteer Teacher

Western Colorado University
01.2025 - 05.2025
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied effective time management techniques to meet tight deadlines.

Front Desk Assistant

Western Colorado University
08.2021 - 05.2025
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Meat and Seafood Clerk

City Market
02.2022 - 05.2023
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Recommended complementary purchases to customers, increasing revenue.

Education

Bachelor of Science - Exersice And Sports Science

Western Colorado University
Gunnison, CO
05-2025

Skills

  • Departmental support
  • Customer service
  • Mail coordination
  • Mail distribution
  • Verbal communication
  • Research
  • Leadership
  • Organization
  • Strength training expertise
  • Data collection and analysis
  • Group instruction
  • Safety oversight
  • Gym maintenance

Certification

CPR/AED

Timeline

Front Desk Receptionist

Holiday Inn Express Hotel Suites
02.2025 - 05.2025

Volunteer Teacher

Western Colorado University
01.2025 - 05.2025

Meat and Seafood Clerk

City Market
02.2022 - 05.2023

Front Desk Assistant

Western Colorado University
08.2021 - 05.2025

Bachelor of Science - Exersice And Sports Science

Western Colorado University

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Avery Rivers