Avery Miller
Littleton
Summary
Dynamic Team Leader with a proven track record at Carvana, excelling in inventory management and employee training. Adept at fostering collaboration and enhancing service delivery, I leverage strong communication skills and data analysis expertise to drive team performance and operational efficiency. Committed to achieving excellence in every aspect of my work.
Overview
15
15
years of professional experience
Work History
Team Leader Manager
Carvana
Denver
06.2023 - 04.2025
- Streamlined team operations for efficient workflow and timely vehicle processing.
- Coordinated cross-functional communication to enhance service delivery.
- Trained new team members on safety protocols and operational procedures.
- Managed inventory to ensure accurate stock levels and availability.
- Monitored compliance with company policies and industry regulations.
- Provided coaching and feedback to elevate team performance.
- Fostered a positive work environment to boost employee morale.
- Assigned daily tasks and monitored progress of team members.
Customer advocate 1/2
Carvana
Denver
07.2019 - 05.2023
- Obtained and maintained a 100% safety rating for 7 months (best in the region January-July with 80% in a double car hauler)
- Trained many employees including; Terry Burks, Rudy Graham, many lot attendants, and Chanel Friel
- Took on Truck Maintenance, focusing primarily on PM scheduling, parts ordering from Cotrell, and scheduling repairs with our mobile servicer
- Developed and participated in a Vehicle Quality program to assist management’s day to day workload by supervising the garage. Filled out cleanliness audits and monitored workflow to ensure vehicles were clean in time for deliveries
- Assisted with Paperwork audits during high flow periods (I.E. black friday and tax season)
- Took on Inventory Accuracy to support management, used Tableau in combination with Cartower to locate problem vehicles on property, repaired vehicles to get them off lot, built loads with logistics to move vehicles, and worked with Bryan Vasquez, Adam Romine and Terry Burks to figure out problem vehicles and asset tags
Logistics associate
Harbor Freight
Fort Collins
07.2017 - 06.2019
- Managed the stockroom inventory
- Unloaded trucks
- Operated forklifts (OSHA certified Propane Forklift)
- Cashier duties
- Gave excellent customer service
- Worked on the sales floor to direct customers and help carry heavy items
Grocery Clerk
King Soopers
Fort Collins
03.2016 - 07.2017
- Stocked shelves
- Worked in the bakery
- Maintained inventory and ordered
- Gave excellent customer service
- Operated as a salesperson on the floor
Lab technician
CSU Business College
Fort Collins
08.2014 - 01.2016
- Helped solve technology issues with classroom equipment
- Installed computers and other technology in classrooms and offices
- Troubleshooting student technology issues
- Maintained a medium sized computer lab
- Checked out laptops to students
- Maintained a printer bank (15 printers)
Caddie
Cherry Hills Country Club
Centennial
05.2010 - 08.2014
- Delivered valuable insights on course conditions and hazards to enhance player safety.
- Exhibited strong communication skills while engaging with players.
- Cultivated a positive atmosphere through supportive interactions and encouragement.
- Supplied players with refreshments, food, and beverages as requested.
Education
High School Diploma -
Arapahoe High School
Centennial, Colorado05-2014
Some College (No Degree) - General Studies
Front Range Community College
Fort Collins, ColoradoSome College (No Degree) - Agricultural Business
Colorado State University
Fort Collins, ColoradoSkills
- Team collaboration
- Interpersonal skills
- Quick learner
- Customer engagement
- Google Workspace and Microsoft Office proficiency
- Issue resolution
- Leadership development
- SQL querying
- Database design
- Data analysis
- Data validation
- Compliance monitoring
- Inventory management
- Python programming
- Customer relationship management
- Effective communication
- Employee training
- Team leadership
- Time management
Extracurricular Activities
Served as Social Media Manager for Strike Media, a self-published arts magazine collective founded by high school students, where I managed and created social media content and acted in, filmed, and edited short films, including a project selected for a film festival in Guam. I am an Eagle Scout and was a three-sport athlete in wrestling, cross country, and lacrosse. My interests include camping, video games, and fly fishing.
Career Focus
Career minded individual who is a quick learner and loves finding ways to use my knowledge to help the company grow and function more efficiently.
Timeline
Team Leader Manager
Carvana
06.2023 - 04.2025
Customer advocate 1/2
Carvana
07.2019 - 05.2023
Logistics associate
Harbor Freight
07.2017 - 06.2019
Grocery Clerk
King Soopers
03.2016 - 07.2017
Lab technician
CSU Business College
08.2014 - 01.2016
Caddie
Cherry Hills Country Club
05.2010 - 08.2014
High School Diploma -
Arapahoe High School
Some College (No Degree) - General Studies
Front Range Community College
Some College (No Degree) - Agricultural Business
Colorado State University