Averi Flores
Severance
Summary
Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
5
5
years of professional experience
Work History
Part-Time Sales Lead
Lane Bryant
Loveland
06.2025 - Current
- Assisted customers with product selection and styling advice.
- Collaborated with team members to maintain store presentation standards.
- Processed sales transactions accurately and efficiently at the register.
- Supported promotional events by setting up displays and signage.
- Trained new staff on company policies and customer service techniques.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Exceeded department expectations for productivity and accuracy levels.
Associate
Wendy's
Timnath
12.2024 - 04.2025
- Provided excellent customer service during high-volume shifts.
- Operated kitchen equipment to prepare menu items efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Sales Lead Manager
Cold Stone
Loveland
01.2023 - 07.2023
- Monitored staff performance and provided constructive feedback for improvement.
- Led sales team to meet customer needs and enhance service quality.
- Resolved customer complaints quickly while maintaining high standards of service excellence.
- Worked jointly with team members to assist with closing of leads.
Sales Associate
Ross Dress for Less
Loveland
02.2022 - 08.2022
- Assisted customers in finding products and answering inquiries.
- Organized merchandise on sales floor for optimal presentation.
- Maintained cleanliness of store environment and displays.
- Handled returns and exchanges while ensuring customer satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
Pizza Artist
Peel Handcrafted Pizza
Frederick
06.2021 - 08.2022
- Crafted unique pizza recipes using fresh, high-quality ingredients.
- Designed and assembled pizzas to meet customer specifications and preferences.
- Operated pizza ovens and other kitchen equipment efficiently and safely.
- Maintained cleanliness and organization of workstations during busy shifts.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Education
Associate of Science - Electrical Engineering
ECPI University
Virginia Beach, VA 04.2026 - 04.2026
General Education Degree
Loveland, COSkills
- Problem solving
- Customer service
- Sales strategy
- Stockroom management
- Cash handling
- Organizational skills
- Effective communication
Timeline
Associate of Science - Electrical Engineering
ECPI University
04.2026 - 04.2026
Part-Time Sales Lead
Lane Bryant
06.2025 - Current
Associate
Wendy's
12.2024 - 04.2025
Sales Lead Manager
Cold Stone
01.2023 - 07.2023
Sales Associate
Ross Dress for Less
02.2022 - 08.2022
Pizza Artist
Peel Handcrafted Pizza
06.2021 - 08.2022
General Education Degree