
I am an adaptable professional with experience in customer service, behavioral therapy, and collections, and I am currently pursuing a B.S. in Cybersecurity at Colorado State University Global. My background has strengthened my skills in communication, problem-solving, and data management, and I thrive in fast-paced, team-oriented environments along with working individually. I’m eager to apply my diverse experience and education toward building a long-term career in cybersecurity.
Recovering overdue payments from customers and clients by communicating with them, creating payment plans, and resolving billing issues, while also managing accounts receivable, adhering to legal regulations, and utilizing software and strong communication skills to meet financial goals and maintain client relationships.
Provided direct ABA therapy to children on the autism spectrum ages 2–17 under the supervision of a BCBA. I implemented individualized treatment plans to support communication, daily living, and social skills while addressing challenging behaviors using evidence-based strategies. I collected accurate data to track progress, collaborated with families and caregivers, and ensured a safe, supportive environment tailored to each child’s developmental needs.
Created handcrafted beverages, delivered exceptional customer service, and maintained a clean, organized store environment, all while working in a fast-paced environment.
Provided excellent customer service by taking orders, preparing food, and ensuring accuracy and quality in every meal. My responsibilities included assisting with food preparation, maintaining a clean and safe work environment, operating kitchen equipment, handling transactions at the register, and supporting team members during busy shifts. I worked in a fast-paced environment where I developed strong multitasking, communication, and teamwork skills while delivering a positive dining experience for customers.