Ava Boe
Florissant
Summary
Professional Summary
Experienced and versatile retail professional with a strong background gained through roles at Walmart and Feather Petroleum. Proven track record progressing from Sales Representative to Lead, demonstrating leadership, customer service excellence, and operational efficiency. Tech-savvy and quick to adapt to new systems, with hands-on experience in POS systems, inventory management, and digital tools to streamline processes and support team success.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
Feather Petroleum
Woodland Park
07.2024 - Current
- Enhanced customer service experiences by collaborating with team members.
- Resolved customer inquiries and issues promptly, ensuring satisfaction.
- Assisted customers in product selection, providing knowledgeable support.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store inventory and organized merchandise for easy access.
- Trained new associates on store policies and procedures effectively.
- Promoted teamwork and inclusion, boosting employee morale.
- Ensured a clean, welcoming environment for customers and staff.
Cashier
Walmart
Woodland Park
10.2023 - 12.2024
- Processed customer transactions at point of sale with high efficiency.
- Maintained accurate cash register balance throughout shifts.
- Assisted customers in locating products and addressing inquiries.
- Organized merchandise displays to improve shopping experience.
- Ensured cleanliness and organization of checkout area during shifts.
- Operated cash register accurately, processing payments by cash, check, credit card, gift card, or automatic debit.
Education
High School Diploma -
Woodland Park High School
Woodland Park, CO05-2025
Skills
- Customer service
- Team collaboration
- Sales transactions
- Product knowledge
- Inventory management
- Employee training
- Stress management
- Strategic sales
- Persistent and resilient
- Team leadership
- Teamwork and collaboration
- Cash handling accuracy
- Customer care
- Opening and closing procedures
- Mentoring and training
- Positive customer experience
- Hospitality and accommodation
- Written communication
- Microsoft Word
- Leadership
- Organization and time management
- PPE use
- Training & Development
- Basic math
- Good Telephone Etiquette
Affiliations
I did some volunteer work at both my church and TCRAS. At Woodland Park Church of Christ, I contributed by learning how to make communion bread for Sunday mornings. This experience taught me responsibility and the importance of working hard for something you care about.
At TCRAS, I volunteered with cats—cleaning their cages, feeding them, and ensuring they had a safe and comfortable environment. Through this, I learned how to care for animals in need and developed a deeper sense of compassion and attentiveness.
These experiences have helped me build soft skills like responsibility, dedication, and empathy—qualities that are highly valuable in any workplace. They taught me how to follow through on commitments, work with care and purpose, and support a team or community effort.
Timeline
Lead Sales Associate
Feather Petroleum
07.2024 - Current
Cashier
Walmart
10.2023 - 12.2024
High School Diploma -
Woodland Park High School
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