AVA TROOP
Broomfield
Summary
Hardworking and organized retail associate skilled in product stocking, cash handling, and assisting customers. Known for reliability, attention to detail, and teamwork. Skilled at building rapport so customers don't just buy once, they come back for more!
Overview
4
4
years of professional experience
Work History
In-Store Shopper / Delivery Driver
Instacart
01.2022 - Current
- Managed multiple grocery orders efficiently, meeting tight deadlines
- Navigated store layouts and used mobile technology for order tracking
- Delivered excellent customer service, ensuring timely and accurate delivery
- Freelance / Contract
Customer Service & Entertainment
Casa Bonita
01.2024 - 01.2025
- Handled cash transactions and POS systems with accuracy
- Provided efficient service in a high-volume environment
- Created a welcoming atmosphere and guided customers to items
Retail Sales Associate (Cashier & Florist)
King Soopers
01.2023 - 01.2024
- Operated POS system and processed multiple payment types
- Decorated store for seasonal events
- Trained in loss prevention and performed ID checks
Retail Associate and Cashier
Joann Fabric and Crafts
01.2022 - 01.2023
- Stocked shelves and performed “shop-backs”
- Handled cash transactions and noticed price discrepancies
- Assisted customers with product location and selection
Education
Bachelor’s degree - Marketing
University of Colorado Boulder
Boulder, CO01.2020
Skills
- Customer Service
- Cash Handling & POS: Accurate,
- Sales & Upselling
- Attention to Detail
- American Sign Language
- Promotional planning
- Online order fulfillment
- Stock replenishment
Accomplishments
- Author of She Is Alive, an award-winning novella with illustrations
- Stanford Speech and Debate Tournament — 2nd Place in Original Oratory
- National Improv Tournament Finalist — Chicago, IL
- 2M views on TikTok in 3 months @Ava_Troop_UK
Timeline
Customer Service & Entertainment
Casa Bonita
01.2024 - 01.2025
Retail Sales Associate (Cashier & Florist)
King Soopers
01.2023 - 01.2024
In-Store Shopper / Delivery Driver
Instacart
01.2022 - Current
Retail Associate and Cashier
Joann Fabric and Crafts
01.2022 - 01.2023
Bachelor’s degree - Marketing
University of Colorado Boulder
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