Autumn Lincoln
Brighton
Summary
Experienced culinary professional with a proven track record of high productivity and efficient task execution. Expertise in menu planning, inventory management, and adherence to kitchen safety protocols supports seamless kitchen operations. Strong time management and teamwork skills enhance quality meal service while fostering adaptability in dynamic environments. Career aspirations include advancing culinary creativity and operational excellence. Also very good with customer service and answering phone calls from customers, and has experience in dealing with many different situations.
Overview
6
6
years of professional experience
Work History
Food Service and Customer Service
Intermountain Medical Center
Brighton
08.2022 - Current
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Trained new employees on company policies, job duties, and performance expectations.
- Created detailed reports on employee performance metrics for senior leadership review.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Maintained accurate records of daily production sheets including waste logs.
- Followed proper food handling methods and maintained correct temperature of food products.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Baker and Salad Prep
Texas Roadhouse
Brighton
03.2022 - 08.2022
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Measured ingredients accurately using scales or measuring cups and spoons prior to cooking meals.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Line Cook Trainer
Applebee's Bar and Grill
Brighton
07.2021 - 03.2022
- Explained goals and expectations required of trainees.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Followed all food safety guidelines when handling products.
- Assisted with food safety inspections as needed.
- Adhered to all health department regulations concerning food safety practices.
- Monitored food temperature during events to ensure food safety.
Bakery Clerk
Safeway
Brighton
07.2020 - 08.2021
- Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Prepared and packaged bakery goods for display and sale.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
Cashier
Office Depot Inc
Brighton
07.2020 - 02.2021
- Received and processed incoming shipments of merchandise.
- Placed products on conveyors for final wrapping and shipment.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Updated product labels to reflect accurate pricing.
- Provided customer service by answering questions about products and services.
- Maintained cleanliness and organization of the sales floor.
Cashier
McDonald's Restaurant
Brighton
06.2019 - 07.2020
- Performed other duties as assigned by management.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
- Filled condiments and napkin containers during slack periods.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Ensured compliance with health and safety regulations in all dining and kitchen areas.
Education
High School Diploma -
Brighton High School
Brighton, CO05-2020
Skills
- Recipe-based cooking
- Food storage
- Allergy awareness
- Portion control
- Storage organization
- Garnishing techniques
- Health code compliance
- Persuasive speaking
- Team management
- Multitasking Abilities
- Troubleshooting
- Organization
- Excellent communication
- Collaboration
- Critical thinking
- Written communication
- Customer service
- Recordkeeping
- Conflict resolution
- Calm under pressure
- Time management
Affiliations
- art
- Dancing and singing.
- TV. Shows.
- Reading.
Accomplishments
- Earned shift lead.
- art show participant
Timeline
Food Service and Customer Service
Intermountain Medical Center
08.2022 - Current
Baker and Salad Prep
Texas Roadhouse
03.2022 - 08.2022
Line Cook Trainer
Applebee's Bar and Grill
07.2021 - 03.2022
Bakery Clerk
Safeway
07.2020 - 08.2021
Cashier
Office Depot Inc
07.2020 - 02.2021
Cashier
McDonald's Restaurant
06.2019 - 07.2020
High School Diploma -
Brighton High School
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