Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Hiiesalu

Colorado Springs

Summary

Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals.

Experienced hospitality professional with strong background in creating memorable guest experiences and ensuring smooth operations. Adept at coordinating team efforts and adapting to changing needs while maintaining high standards. Skilled in customer service, conflict resolution, and multitasking within fast-paced environments. Known for reliability, strong communication, and results-driven approach.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

7
7
years of professional experience

Work History

Decorator

Dads Donuts
06.2024 - Current
  • Developed innovative decoration concepts that improved client satisfaction and repeat business.
  • Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
  • Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
  • Implemented creative solutions to overcome unexpected challenges during the decorating process.
  • Cleaned workpieces and products, applied coatings and buffed surfaces to achieve desired finishes.

Baker's Assistant

Hurts Donut Company
05.2023 - 02.2024
  • Supported customer service by packaging orders promptly and accurately to enhance satisfaction.
  • Implemented best practices for cleanliness and organization within the kitchen environment.
  • Upheld consistent baking schedules to ensure fresh products were available throughout each day.
  • Provided exceptional customer service at the bakery counter, promoting return business through friendly interactions.
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.

Bar Hostess

Fargo's Pizza CO
03.2021 - 12.2023
  • Monitored dining area for cleanliness and organization, maintaining high standards of service quality.
  • Ensured efficient bar operations by accurately managing inventory levels and promptly restocking supplies as needed.
  • Boosted sales through suggestive selling techniques and expert knowledge of drink recipes and specials.
  • Resolved guest concerns professionally and courteously, promoting a positive image of the business to all patrons.
  • Handled cash.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Cocktail Server

Snooty Foxx Gentleman's Club.
03.2018 - 10.2022
  • Collaborated with bartenders and kitchen staff to coordinate timely service of food and beverages.
  • Suggested beverage pairings based on guest preferences, enhancing overall dining experience.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.

Education

Mitchell High School
Colorado Springs, CO
05-2013

Skills

  • Strong communication skills
  • Food safety
  • Stock rotation
  • Food production
  • Hospitality and accommodation
  • Order taking
  • Active learning
  • Kitchen safety
  • Multitasking
  • Calm under pressure
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Decorator

Dads Donuts
06.2024 - Current

Baker's Assistant

Hurts Donut Company
05.2023 - 02.2024

Bar Hostess

Fargo's Pizza CO
03.2021 - 12.2023

Cocktail Server

Snooty Foxx Gentleman's Club.
03.2018 - 10.2022

Mitchell High School

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Autumn Hiiesalu