Autumn Drecker
Dillon,CO
Summary
Accountable and decisive event manager with 3+ years of experience in banquet operations. Eager to join and bring my skills in event management, and audio-visual production to every occasion that will be occurring in the future. Previous events under my management and direction, KIAAA and Grand Lodge of Kansas resulted in two-year contract renewals. I am looking for a fresh start in a career that I adore surrounded by people of similar enthusiasm to guest experience and service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Alterra Mountain Company - Arapahoe Basin
08.2024 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
- Implemented creative solutions for space optimization during peak hours or busy seasons.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Executed successful special events that contributed to increased sales figures.
Event Manager
Hilton Garden Inn & Convention Center
01.2024 - 08.2024
- Completed training with previous banquet manager and food & beverage director to train in skills in food preparation & presentation, event management and audio-visual production for 35,000 sq ft of event space
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Decreased service times from 7 minutes per 100 people to 5 minutes per 100 people
- Eliminated the need for temporary staffing agency employees for all events below 400 people
- Managed and produced multiple events from military balls to philanthropic & educational conferences to weddings
- Hiring and training staff members for banquet operations and restaurant operations
- Creating and implementing a new Standard Operations of Procedures for banquets and restaurant
- Redesigning and collaborating about menu updates and changes for banquets and restaurant
- Performing payroll edits for employees in banquet operations and restaurant operations
- Create and distribute end of day reports
- Organize and distribute to Night Audit and Sales the revenue reports from the day's events.
Property Manager
4th Street Lofts
02.2023 - 02.2024
- Screen applicants and manage current tenants to ensure compliant with all Kansas tenant laws and within management company's contracts
- Enforce payment collection for all charges applicable to the lease agreement and utilities
- Maintained property cleanliness and collaborate with maintenance technician to resolve any issues
- Manage and maintain records for the property and report to corporate office
- Advertise rental vacancies and leasing specials
- Perform vacant unit inspections for move-outs & move-ins
- Deduct charges applicable from deposit and process return of deposit through ACH or Cashier's Check.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Banquet Server/Bartender
Hilton Garden Inn & Convention Center
02.2022 - 01.2024
- Perform preparatory tasks and side work to ensure that guests and clients were served and aided promptly and efficiently
- Evaluate and select among options the best method to operate the banquet bar and restaurant bar
- Assist Banquet Manager in training staff for banquet and restaurant operations
- Run buffet operations for dinners, breakfasts, lunches less than 200 people
- Perform cash deposit drops and turn in revenue reports for banquet bars
- Complete Captain's Report (daily log of event happenings and client satisfaction).
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
Convention Service Coordinator
Hilton Garden Inn & Convention Center
01.2023 - 01.2024
- Coordinating event logistics between clients, banquets department, and kitchen
- Managing available catering options based upon client budget
- Assist Convention Service Manager with creating banquet event orders
- Maintain accurate and detailed records and files of events, clients, and inventory
- Develop and maintain relationships with vendors to meet client requests
- Create diagrams based upon event details.
- Coordinated schedules and timelines for events.
Transcriptionist
Rev Transcription
01.2018 - 09.2022
- Transcribed dictated files and video recordings.
- Stayed current with industry terminology to provide accurate transcription services.
- Verified accuracy of transcribed material prior to finalization.
- Consistently met or exceeded established productivity goals while maintaining a high level of accuracy across all completed assignments.
Education
Undergraduate Studies - Modern Languages & Cultures, French Focus
Missouri State University
Springfield, MO01.2020
High School Diploma -
Alma High School
Alma, AR05-2018
Concurrent College Courses - Electrical Engineering
University of Arkansas, Fort Smith
Fort Smith, AR01.2018
Concurrent College Courses - General Undergraduate Studies
Arkansas Tech University
Russellville, AR01.2018
Skills
- Transcription
- Venue Coordination
- Dietary Restriction Compliance
- Corporate Event Management
- Schedule Coordination
- Staff Management & Training
- Food Safety and Sanitation
- Dietary Restriction Planning
- Guest Experience Management
- Revenue Assessment
- Food and Beverage Operations
- Recruitment and Hiring
- Recipes and Menu Development
- G suite
- Payroll Administration
Certification
- Alcohol Server License, 2022- Present
- ServSafe Certified Food & Beverage, 2022 - 2023
- ServSafe Food & Beverage Manager Certification, 2023- Present
- First Aid Certification, 2024 - Present
Languages
French
Professional Working
German
Limited Working
Latin
Professional Working
Timeline
Food & Beverage Manager
Alterra Mountain Company - Arapahoe Basin
08.2024 - Current
Event Manager
Hilton Garden Inn & Convention Center
01.2024 - 08.2024
Property Manager
4th Street Lofts
02.2023 - 02.2024
Convention Service Coordinator
Hilton Garden Inn & Convention Center
01.2023 - 01.2024
Banquet Server/Bartender
Hilton Garden Inn & Convention Center
02.2022 - 01.2024
Transcriptionist
Rev Transcription
01.2018 - 09.2022
- Alcohol Server License, 2022- Present
- ServSafe Certified Food & Beverage, 2022 - 2023
- ServSafe Food & Beverage Manager Certification, 2023- Present
- First Aid Certification, 2024 - Present
Undergraduate Studies - Modern Languages & Cultures, French Focus
Missouri State University
High School Diploma -
Alma High School
Concurrent College Courses - Electrical Engineering
University of Arkansas, Fort Smith
Concurrent College Courses - General Undergraduate Studies
Arkansas Tech University
Similar Profiles
Myles R. LahueMyles R. Lahue
Winter Seasonal Employee at Alterra Mountain CompanyWinter Seasonal Employee at Alterra Mountain Company
Ian CloughIan Clough
Bartender/ Ice Bar Supervisor at Alterra Mountain Company (Palisades Tahoe, CA)Bartender/ Ice Bar Supervisor at Alterra Mountain Company (Palisades Tahoe, CA)
Brianna M. DalyBrianna M. Daly
Corporate Recruiter at Alterra Mountain CompanyCorporate Recruiter at Alterra Mountain Company