Auston Willner
Henderson
Summary
Friendly, results-oriented professional with extensive experience at King Soopers, specializing in sales growth and team leadership. Skilled in improving customer service and maintaining food safety compliance. Proven ability to mentor teams for operational excellence and revenue enhancement. Focused on achieving exceptional outcomes through strategic planning and effective communication.
Overview
8
8
years of professional experience
Work History
Lead Professional House Cleaner
Karr Cleaning Services
Evergreen
01.2025 - Current
- Ensured high standards of cleanliness and safety through thorough cleaning and sanitization of residential and commercial spaces.
- Maintained floors, carpets, windows, and fixtures with professional-grade equipment and supplies.
- Managed inventory of cleaning products, communicating supply needs to supervisors.
- Adhered to OSHA and company safety guidelines during chemical handling and equipment usage.
- Delivered exceptional customer service by addressing special requests to ensure client satisfaction.
- Organized cleaning schedules to enhance efficiency while minimizing operational disruption.
- Trained new staff on established cleaning protocols and safety procedures.
Department manager
King Soopers
Lakewood
03.2018 - 01.2025
- Managed busiest produce department in King Soopers district 6, achieving $1 million in weekly sales.
- Conducted daily order analysis and oversaw inventory valued at tens of thousands of dollars.
- Trained staff on product knowledge and customer service techniques.
- Educated staff on product knowledge and job efficiency techniques
- Performed inventories across multiple stores, ensuring compliance with food safety standards.
- Planned and replenished displays, driving $70,000 in weekly sales through enhanced visual appeal.
- Cultivated strong customer relationships via special order assistance and effective communication.
- Adapted to store volume fluctuations, maximizing sales while minimizing shrinkage.
- Trained staff on product knowledge and educated coworkers on job efficiency techniques
Education
High School Diploma -
Pomona High School
Arvada05.2014
Skills
- Sales and revenue growth
- Team leadership and management
- Customer service excellence
- Quality assurance
- Food safety compliance
- Mentoring and coaching
- Effective communication
- Merchandising strategies
- Retail operations
- Job assessment and planning
- Delegation and accountability
- Organizational skills
- Conflict resolution techniques
- Project management expertise
- Decision-making capabilities
- Detail-oriented collaboration
- Team leadership
Languages
- English
- Spanish
Timeline
Lead Professional House Cleaner
Karr Cleaning Services
01.2025 - Current
Department manager
King Soopers
03.2018 - 01.2025
High School Diploma -
Pomona High School