Full-time Dialysis Tech applying clinical communication and leadership skills to part-time substitute teaching. Known for patience, adaptability, and creating supportive environments where people feel safe and understood.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Fresenius Medical Care
Denver, CO
12.2024 - Current
Monitor patient vital signs and report changes to nursing staff.
Educate patients about treatment processes and post-dialysis care instructions.
Ensure accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
Develop strong relationships with patients' families through open communication channels and consistent updates on progress or setbacks in treatment plans.
Export Account Manager
Gates Corporation
Denver, CO
08.2023 - 10.2024
Coordinated with logistics teams to ensure smooth delivery of products across global markets.
Created solutions to meet complex customer service requirements to ensure high level of satisfaction.
Managed export documentation compliance to ensure adherence to international trade regulations.
Developed and maintained strong relationships with global clients to enhance customer satisfaction and retention.
Entry Level Sales Representative
Power Home Remodeling
Centennial, CO
10.2022 - 06.2023
Cultivated relationships with clients to drive customer satisfaction and loyalty.
Conducted product presentations to educate potential customers on service benefits.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Account Manager
M&M Quality Solutions
Kansas City, MO
06.2021 - 10.2022
Managed client relationships, ensuring alignment with company objectives and client needs.
Developed and executed strategic account plans to drive revenue growth and customer satisfaction.
Coordinated cross-functional teams to enhance service delivery and resolve client issues efficiently.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.