AUSTIN SEARCY
Denver
Summary
Full-time Dialysis Tech applying clinical communication and leadership skills to part-time substitute teaching. Known for patience, adaptability, and creating supportive environments where people feel safe and understood.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Fresenius Medical Care
2024.12 - Current
- Monitor patient vital signs and report changes to nursing staff.
- Educate patients about treatment processes and post-dialysis care instructions.
- Ensure accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Develop strong relationships with patients' families through open communication channels and consistent updates on progress or setbacks in treatment plans.
Export Account Manager
Gates Corporation
2023.08 - 2024.10
- Coordinated with logistics teams to ensure smooth delivery of products across global markets.
- Created solutions to meet complex customer service requirements to ensure high level of satisfaction.
- Managed export documentation compliance to ensure adherence to international trade regulations.
- Developed and maintained strong relationships with global clients to enhance customer satisfaction and retention.
Entry Level Sales Representative
Power Home Remodeling
2022.10 - 2023.06
- Cultivated relationships with clients to drive customer satisfaction and loyalty.
- Conducted product presentations to educate potential customers on service benefits.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Account Manager
M&M Quality Solutions
2021.06 - 2022.10
- Managed client relationships, ensuring alignment with company objectives and client needs.
- Developed and executed strategic account plans to drive revenue growth and customer satisfaction.
- Coordinated cross-functional teams to enhance service delivery and resolve client issues efficiently.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Aurora2028-12
Skills
- CPR certification
- Basic life support
- Patient education
- Infection prevention
- Compassionate care
- Patient care
Timeline
Patient Care Technician
Fresenius Medical Care
2024.12 - Current
Export Account Manager
Gates Corporation
2023.08 - 2024.10
Entry Level Sales Representative
Power Home Remodeling
2022.10 - 2023.06
Account Manager
M&M Quality Solutions
2021.06 - 2022.10
Bachelor of Science - Nursing
Arizona College of Nursing