Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Nodes

Elizabeth

Summary

Dynamic Lead Technician with a proven track record at Sylvester's Maintenance and Mechanical, excelling in diagnostic testing and customer service. Proven ability to streamline processes and enhance operational efficiency. Recognized for enhancing team performance and ensuring safety compliance, I effectively managed projects and installations, driving operational efficiency and fostering a culture of continuous improvement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Technician

Sylvester's Maintenance and Mechanical
08.2022 - Current
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Demonstrated versatility as a technician through successful completion of diverse installation projects across various industries and locations.
  • Assisted in the development of comprehensive training materials for new technicians, ensuring consistent quality across all installations.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components and systems to evaluate performance and identify concerns.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.

Lot Technician Manager

Bozarth Chevrolet
05.2019 - 08.2022
  • Assisted sales team with vehicle demonstrations, contributing to increased sales and customer satisfaction.
  • Enhanced customer satisfaction by efficiently organizing and maintaining the dealership lot.
  • Developed strong rapport with clients and coworkers alike, fostering an atmosphere of teamwork and collaboration within the dealership environment.
  • Assisted in the set up and execution of special events or promotions held at the dealership, contributing to a successful marketing strategy.
  • Transported cars between dealership locations, auctions, or other sites as required, supporting business operations effectively.
  • Maintained dealership curb appeal through regular washing of cars displayed on the front line, creating an attractive environment for potential buyers.
  • Supported sales events by preparing display areas and reorganizing inventory as needed to showcase specific models or promotions effectively.
  • Performed minor repairs and maintenance tasks on vehicles as needed, ensuring top-quality condition for customers.
  • Collaborated with management to develop strategies for efficient organization of inventory on the lot.
  • Aided in reducing theft risk by consistently locking vehicles and securing keys in designated areas after use.


Sales Associate

Nike
08.2018 - 05.2019
  • Organized products to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Restaurant Busser

Blacksmith Broaster and Lounge
10.2015 - 06.2018

Assisted servers in managing their sections effectively.

  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Trained new staff in business procedures.

Education

White Bear Lake Area Highschool
White Bear Lake, MN
06-2018

Skills

  • Diagnostic testing
  • Customer service
  • Documentation and reporting
  • OSHA requirements
  • System installation
  • Project management
  • Safety compliance
  • Schematics interpretation
  • Blueprint reading
  • Site survey
  • Report preparation
  • Installation and repair

Certification

  • CSP - Certified Safety Professional
  • Certified Forklift Truck Operator
  • Certified Boom Lift Operator
  • Certified Scissor Lift Operator
  • Certified Reach Forklift Operator

Timeline

Lead Technician

Sylvester's Maintenance and Mechanical
08.2022 - Current

Lot Technician Manager

Bozarth Chevrolet
05.2019 - 08.2022

Sales Associate

Nike
08.2018 - 05.2019

Restaurant Busser

Blacksmith Broaster and Lounge
10.2015 - 06.2018

White Bear Lake Area Highschool
Austin Nodes