Augustina Afi Gakpo
Tema
Summary
A highly spirited individual who loves challenging work and more committed to assigned duties. I have a methodical, customer-focused approach to work and strong drive to meet set goals to help achieve profitable organizational growth.
Overview
8
8
years of professional experience
Work History
Administrative Secretary
Social Security and National Insurance Trust
Somanya
10.2021 - 10.2022
- Handles correspondence, preparation of memos,
- Ensures staff durbars are effectively organized and minuted
- Maintained confidentiality
- Keep records of any organizational publications
- Liaising with visitors
- Answer and direct phone calls
- Filing of documents as well as management of database,
- Preparation of monthly account and the use of official vehicles
- Distribution of stationeries
- Registration and bio data capturing of customers unto the pension scheme and performing other secretarial duties assigned by management.
Assistant Public Relation Officer
Ghana Water Company Limited
02.2021 - 05.2021
- Handled customer complaints
- Answer inquires about company’s product and services
- Records daily cash detaches and dispatches daily cash deposit receipts
- Typing and preparation of memos
- Cashiering
- Processes order and transactions regarding commercial and private water pipe meters.
Customer Care Assistant
GCB Bank PLC
07.2019 - 08.2019
- Provides customer service support and advice on regulations and requirements regarding bank account opening
- Records data, receives cheques, assisting customers to fill forms for opening bank account, fill forms for internet banking services, scanning, filling
- Issues of bank statements of account, chequebooks and cards.
Campus Assistant Coordinator
Winners Chapel International, UEW South
01.2018 - 01.2019
Youth Secretary
Victorious Child Ministry, SEMINARS
01.2015 - 01.2018
- Entrepreneurship and Business Submit November, 2017
- Technology and World of Business Seminar November, 2018
- Bridging the Procurement and Supply Chain Gap 2019
- On Leveraging on New Opportunity
Financial Secretary
Victorious Child Ministry Prayer Band
01.2016 - 01.2017
Pupil Teacher
First Step School Complex
01.2015 - 01.2017
- Teaches pupils and ensures safe learning environment in the classroom
- Writes lesson notes and designed educational activities that promote intellectual, physical and social growth in studies
- Preparation of weekly forecast to ensure effective teaching and learning
- Collaborates with other teachers to coordinate social activities
- Evaluation and preparation of academic terminal report.
Education
Bachelor’s Degree - Business Administration, Accounting
University of Education
Winneba2021
West African Senior Secondary Certificate Examination - Business
Ashaiman Senior High School
Ashaiman2015
Basic Education Certificate Examination -
Greenwich Christian International School
Tema2012
Skills
- Professional Qualities:
- I T database skills [Microsoft word, Excel, PowerPoint, Operational Business Suite (OBS) and Integrated Social Security Administrative System (iSSAS) ]
- Research Skills (Data collection, Analysis of information from different sources, Finding information on the internet and Report writing)
- Numeracy and accuracy in data inputting
- Writing skills
- Organizational skills
- Competencies / Qualities
- Good interpersonal relationship, Goal oriented, Discipline and Proactive
- Excellent communication skills
- Administrative skills
- Effective team player
- Experience of sales support
- Confidence and outgoing
- Customer Centered
- Languages spoken:
- English, Ewe, Ga and Twi
Accomplishments
- Mr. Kenneth M. Agbana
Branch Manager
Social Security and National Insurance Trust
Somanya
0247060354
- Rev. Daniel Adjei
Manager
Ghana Water Company Limited
Tema Region, Tema.
0546498240
- Mr. Samuel Gadzo Gameli
Head of Department
University of Education, Winneba: School of Business
0242764154
Timeline
Administrative Secretary
Social Security and National Insurance Trust
10.2021 - 10.2022
Assistant Public Relation Officer
Ghana Water Company Limited
02.2021 - 05.2021
Customer Care Assistant
GCB Bank PLC
07.2019 - 08.2019
Campus Assistant Coordinator
Winners Chapel International, UEW South
01.2018 - 01.2019
Financial Secretary
Victorious Child Ministry Prayer Band
01.2016 - 01.2017
Youth Secretary
Victorious Child Ministry, SEMINARS
01.2015 - 01.2018
Pupil Teacher
First Step School Complex
01.2015 - 01.2017
Bachelor’s Degree - Business Administration, Accounting
University of Education
West African Senior Secondary Certificate Examination - Business
Ashaiman Senior High School
Basic Education Certificate Examination -
Greenwich Christian International School