Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Augustina Afi Gakpo

Tema

Summary

A highly spirited individual who loves challenging work and more committed to assigned duties. I have a methodical, customer-focused approach to work and strong drive to meet set goals to help achieve profitable organizational growth.

Overview

8
8
years of professional experience

Work History

Administrative Secretary

Social Security and National Insurance Trust
Somanya
10.2021 - 10.2022
  • Handles correspondence, preparation of memos,
  • Ensures staff durbars are effectively organized and minuted
  • Maintained confidentiality
  • Keep records of any organizational publications
  • Liaising with visitors
  • Answer and direct phone calls
  • Filing of documents as well as management of database,
  • Preparation of monthly account and the use of official vehicles
  • Distribution of stationeries
  • Registration and bio data capturing of customers unto the pension scheme and performing other secretarial duties assigned by management.

Assistant Public Relation Officer

Ghana Water Company Limited
02.2021 - 05.2021
  • Handled customer complaints
  • Answer inquires about company’s product and services
  • Records daily cash detaches and dispatches daily cash deposit receipts
  • Typing and preparation of memos
  • Cashiering
  • Processes order and transactions regarding commercial and private water pipe meters.

Customer Care Assistant

GCB Bank PLC
07.2019 - 08.2019
  • Provides customer service support and advice on regulations and requirements regarding bank account opening
  • Records data, receives cheques, assisting customers to fill forms for opening bank account, fill forms for internet banking services, scanning, filling
  • Issues of bank statements of account, chequebooks and cards.

Campus Assistant Coordinator

Winners Chapel International, UEW South
01.2018 - 01.2019

Youth Secretary

Victorious Child Ministry, SEMINARS
01.2015 - 01.2018
  • Entrepreneurship and Business Submit November, 2017
  • Technology and World of Business Seminar November, 2018
  • Bridging the Procurement and Supply Chain Gap 2019
  • On Leveraging on New Opportunity

Financial Secretary

Victorious Child Ministry Prayer Band
01.2016 - 01.2017

Pupil Teacher

First Step School Complex
01.2015 - 01.2017
  • Teaches pupils and ensures safe learning environment in the classroom
  • Writes lesson notes and designed educational activities that promote intellectual, physical and social growth in studies
  • Preparation of weekly forecast to ensure effective teaching and learning
  • Collaborates with other teachers to coordinate social activities
  • Evaluation and preparation of academic terminal report.

Education

Bachelor’s Degree - Business Administration, Accounting

University of Education
Winneba
2021

West African Senior Secondary Certificate Examination - Business

Ashaiman Senior High School
Ashaiman
2015

Basic Education Certificate Examination -

Greenwich Christian International School
Tema
2012

Skills

  • Professional Qualities:
  • I T database skills [Microsoft word, Excel, PowerPoint, Operational Business Suite (OBS) and Integrated Social Security Administrative System (iSSAS) ]
  • Research Skills (Data collection, Analysis of information from different sources, Finding information on the internet and Report writing)
  • Numeracy and accuracy in data inputting
  • Writing skills
  • Organizational skills
  • Competencies / Qualities
  • Good interpersonal relationship, Goal oriented, Discipline and Proactive
  • Excellent communication skills
  • Administrative skills
  • Effective team player
  • Experience of sales support
  • Confidence and outgoing
  • Customer Centered
  • Languages spoken:
  • English, Ewe, Ga and Twi

Accomplishments


  • Mr. Kenneth M. Agbana

Branch Manager

Social Security and National Insurance Trust

Somanya

0247060354


  • Rev. Daniel Adjei

Manager

Ghana Water Company Limited

Tema Region, Tema.

0546498240


  • Mr. Samuel Gadzo Gameli

Head of Department

University of Education, Winneba: School of Business

0242764154


Timeline

Administrative Secretary

Social Security and National Insurance Trust
10.2021 - 10.2022

Assistant Public Relation Officer

Ghana Water Company Limited
02.2021 - 05.2021

Customer Care Assistant

GCB Bank PLC
07.2019 - 08.2019

Campus Assistant Coordinator

Winners Chapel International, UEW South
01.2018 - 01.2019

Financial Secretary

Victorious Child Ministry Prayer Band
01.2016 - 01.2017

Youth Secretary

Victorious Child Ministry, SEMINARS
01.2015 - 01.2018

Pupil Teacher

First Step School Complex
01.2015 - 01.2017

Bachelor’s Degree - Business Administration, Accounting

University of Education

West African Senior Secondary Certificate Examination - Business

Ashaiman Senior High School

Basic Education Certificate Examination -

Greenwich Christian International School
Augustina Afi Gakpo