Audrey Tapia
Evans
Summary
Dynamic Pharmacy Manager with extensive experience at Walgreens, excelling in workflow optimization and staff training. Proven track record in enhancing patient safety protocols and medication management, leading to a significant reduction in errors. Adept at fostering collaborative environments while ensuring compliance with regulatory standards and delivering exceptional patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens
Evans, CO
01.2022 - Current
- Supervised daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
- Managed inventory levels, optimizing stock availability and minimizing waste through effective ordering practices.
- Trained and mentored pharmacy staff, fostering a collaborative environment focused on patient care excellence.
- Implemented workflow improvements, enhancing efficiency in prescription processing and customer service delivery.
- Collaborated with healthcare providers to optimize medication therapy management for patients' health outcomes.
- Led initiatives to enhance patient safety protocols, reducing medication errors through staff training and system audits.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
CNA
Medical Center of the Rockies
Greeley, CO
07.2019 - 01.2022
- Collaborated with healthcare team members to develop personalized care plans for patients.
- Trained new staff on proper caregiving techniques and facility protocols to ensure high standards of care.
- Implemented infection control measures, contributing to improved patient safety outcomes.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
North Colorado Medical Center
Greeley, CO
07.2019 - 01.2022
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas, adhering to safety protocols.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Documented patient care activities accurately in electronic health records for continuity of care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cashier
Sams Club
Evans, CO
02.2016 - 08.2019
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers with product inquiries and service-related issues.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Utilized point-of-sale systems for processing payments and managing inventory.
- Collaborated with team members to ensure timely restocking of merchandise.
- Implemented effective cash handling procedures to minimize discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CNA
Interim Home Health
Greeley, CO
08.2018 - 07.2019
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
Education
Certified Nurse Assistant - Certified Nurse Assistant
Aims Community College
Greeley, CO05-2018
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Drug inventory management
- Training and mentoring
- Staff training
- Inventory and restocking
- Direct patient care
- Drug safety
- Immunizations
- Performance metrics
- Medication dispensing
- Quality assurance
- Budget administration
- Pharmacy operations
Certification
Vaccine certified
CPR certified
Timeline
Pharmacy Manager
Walgreens
01.2022 - Current
CNA
Medical Center of the Rockies
07.2019 - 01.2022
CNA
North Colorado Medical Center
07.2019 - 01.2022
CNA
Interim Home Health
08.2018 - 07.2019
Cashier
Sams Club
02.2016 - 08.2019
Certified Nurse Assistant - Certified Nurse Assistant
Aims Community College