Aubrielle Lopez
Commerce City
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in Desired Position role.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Receptionist
Benefit Resouces Inc
3033 S Parker Rd Aurora, CO 80014 United States
10.2025 - Current
- Managed multi-line phone system to ensure efficient communication with clients and staff.
- Coordinated scheduling for meetings and appointments, optimizing calendar management for executives.
- Processed incoming and outgoing mail, maintaining organized records for timely distribution.
- Assisted in onboarding new employees by preparing orientation materials and facilitating introductions.
- Implemented electronic filing system to streamline document retrieval and improve efficiency.
- Maintained office supplies inventory, ensuring availability of essential items for daily operations.
- Developed standard operating procedures for reception area to enhance visitor experience and professionalism.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Cashier/Customer Service
Walmart
Aurora, CO
05.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of product promotions and sales to enhance customer experience.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on register procedures and customer interaction best practices.
- Collaborated with team members to maintain a clean and organized workspace during peak hours.
- Monitored cash drawer accuracy, conducting regular audits to prevent shortages or overages.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Warehouse Assistant
Amazon
8350 Quintero St Commerce City, CO 80022 United S
10.2024 - 01.2026
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records using Amazon's inventory management systems.
- Collaborated with team members to optimize picking and packing processes, improving efficiency.
- Assisted in training new staff on safety protocols and operational procedures.
- Supported cross-functional teams during peak seasons, ensuring timely order fulfillment and customer satisfaction.
Cashier/Sales Associate
Ross Dress For Less
Commerce City, CO
11.2022 - 05.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Education
High school - undefined
Skills
- Cashiering
- Customer service
- Communication skills
- Cash handling
- POS
- Organizational skills
- Hospitality
- Guest services
- Sales
- Merchandising
Languages
Spanish - Intermediate
Timeline
Receptionist
Benefit Resouces Inc
10.2025 - Current
Warehouse Assistant
Amazon
10.2024 - 01.2026
Cashier/Customer Service
Walmart
05.2023 - Current
Cashier/Sales Associate
Ross Dress For Less
11.2022 - 05.2023