Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Athala Guihur

Barranquilla

Summary

Driven International Business Professional with experience in the logistics field, enhancing operational efficiency and excelling in international relationships and Excel skills. Demonstrated ability to solve complex problems, streamline logistics analysis, and improve customer service. Skilled in training teams and developing innovative solutions to drive business success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Lean Solutions Group
01.2022 - Current
  • Worked in the Exports Audit team as an Auditor for the ECU Worldwide company in the US, reviewing and analyzing files, invoices, containers, costs and charges.
  • Worked in the Imports department for the Netting area for the ECU Worldwide company in the US, where I was in charge of the division of profits from containers, creating and costing invoices, contacting the warehouses and creating and update excels and other documents/reports.
  • Tracked files, bookings and containers and notified customers of status, potential delays or any other issues.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.

Academic Intern

ProCaps Labs
06.2021 - 11.2021
  • Worked in the Licensing department researching and collecting information to contact possible clients for the company.
  • Increased accuracy of experimental results by carefully documenting all procedures performed during each stage of the research process.
  • Enhanced research skills by assisting in data collection, analysis, and interpretation for various academic projects.
  • Developed strong presentation skills by delivering well-prepared presentations at monthly team meetings.


Bilingual Call Center Agent

Atlantic International BPO
01.2019 - 07.2019
  • Worked for Humana in the US providing guide and assistance to customers regarding health insurance.
  • Maintained professional demeanor while effectively managing high-stress situations and irate callers.
  • Assisted in reducing call wait times by promptly answering incoming calls without compromising service quality.
  • Provided exceptional support to customers with accurate information on products, services, and policies.
  • Escalated complex issues to appropriate departments, ensuring timely resolution and customer satisfaction.

Education

International Business Professional - International Business

Universidad De La Costa
Barranquilla, Colombia
05.2022

High School Diploma -

Instituto Ariano
Barranquilla, Colombia
12.2016

Skills

  • Problem-Solving
  • Decision-Making
  • Logistics Analysis
  • Customer Service
  • Shipment Coordination
  • Invoicing and shipping documentation
  • Excel Skills
  • Analytical Thinking
  • Spreadsheet tracking
  • International Logistics

Certification

  • English Certificate; EF SET level C2 PROFICIENT.

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Logistics Coordinator

Lean Solutions Group
01.2022 - Current

Academic Intern

ProCaps Labs
06.2021 - 11.2021

Bilingual Call Center Agent

Atlantic International BPO
01.2019 - 07.2019

International Business Professional - International Business

Universidad De La Costa

High School Diploma -

Instituto Ariano

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Athala Guihur