Astrid Elena Toro Ramírez
Dental Assistant
Jackson Heights
Summary
Skilled Dental Assistant with more than 18 years of experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Committed to enhancing patient experience and contributing to smooth and efficient dental practice.
Overview
20
20
years of professional experience
Work History
Dental Assistant
Christian Chung DDS
New York, NY
06.2019 - 03.2025
- Prepared customers for treatments or checkups ensuring their comfort.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines. Itero scan knowledge.
- Explained treatment procedures and instructed patients on home care guidelines.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Front Desk
Radiant Dental Studio
Bayside, NY
12.2018 - 05.2019
- Provided information and assistance to patients, addressing inquiries and resolving issues promptly.
- Scheduled, coordinated and confirmed dental appointments.
- Confirmed insurance coverage and benefits.
- Managed payments, insurance claims and billing issues.
- Enhanced guest experience by maintaining welcoming and organized reception area.
Dental Assistant-Front Desk
I Smile Dental
Jackson Heights, NY
07.2015 - 11.2018
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Took dental Xrays following strict patient protection rules, applying lead aprons.
General Dentist
Consultorio Odontológico El Salvador
Medellin, Colombia
05.2009 - 05.2015
- Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
- Improved patient oral health by performing comprehensive dental examinations, diagnoses, and treatments.
- Developed long-lasting relationships with patients by providing compassionate care and addressing concerns promptly.
Quality Leader
Clínica Atención Odontológica Integral
08.2012 - 03.2015
- Improved Service quality by implementing rigorous testing protocols and identifying areas for improvement.
- Managed corrective action plans for identified non-conformances during internal audits, ensuring timely resolution and prevention of recurrence.
- Developed and maintained a comprehensive quality management system, ensuring adherence to regulatory guidelines and best practices.
- Supervised and trained Dental assistants and front desk receptionist.
General Dentist
PCR Salud
10.2007 - 11.2010
- Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
- Educated patients on proper oral hygiene practices, leading to improved overall oral health.
- Advised patients on appropriate treatment for pain and gave specific home care instructions.
- Managed busy appointment schedules while accommodating emergency cases as needed.
General Dentist
Hospital Del Sur
07.2005 - 12.2006
- Improved patient oral health by performing comprehensive dental examinations, diagnoses, and treatments.
- Collaborated with dental hygienists and assistants to provide efficient and high-quality care to patients.
- Provided emergency dental care services minimizing pain and discomfort during off-hours appointments.
Education
Master of Health Administration -
Universidad De Antioquia
Medellín-Colombia 05.2001 - 04.2005
General Dentist -
Universidad De Antioquia
Medellín-Colombia 05.2001 -
Skills
- Chair-side assistance with Invisalign, Oral and Maxillofacial surgery, implants, Teeth whitening
- Well-organized and reliable
- Leadership and mentoring
- Good computer skills (Word, Excel, Dentrix, Dexis)
- Knowledge of dental Instruments and sterilizations methods
- Office administration duties
- Infection control procedures
- Bilingual English- Spanish (Native)
- Excellent people skills
Timeline
Dental Assistant
Christian Chung DDS
06.2019 - 03.2025
Front Desk
Radiant Dental Studio
12.2018 - 05.2019
Dental Assistant-Front Desk
I Smile Dental
07.2015 - 11.2018
Quality Leader
Clínica Atención Odontológica Integral
08.2012 - 03.2015
General Dentist
Consultorio Odontológico El Salvador
05.2009 - 05.2015
General Dentist
PCR Salud
10.2007 - 11.2010
General Dentist
Hospital Del Sur
07.2005 - 12.2006
Master of Health Administration -
Universidad De Antioquia
05.2001 - 04.2005
General Dentist -
Universidad De Antioquia
05.2001 -
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