Aspen Young
Boulder
Summary
Customer-focused Manager with expertise in fast paced environments and service delegation. Skilled in fostering strong relationships and delivering exceptional dining experiences. Knowledgeable in sales principles and customer service strategies, coupled with strong communication and organizational abilities. Committed to elevating customer satisfaction and meeting sales objectives.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Manager
MOD Pizza
Superior, CO
11.2023 - 08.2026
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Trained and mentored staff on best practices and operational standards.
- Monitored inventory levels, coordinated supply orders, and managed stock control.
- Collaborated with upper management to align operational goals with company objectives.
- Resolved customer complaints promptly, fostering a positive dining experience for guests.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Retail Sales Associate
Outfits Vintage
Broomfield, CO
04.2023 - 09.2023
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
- Maintained organized inventory displays to ensure optimal product visibility and accessibility.
- Implemented visual merchandising techniques to attract customers and promote seasonal promotions effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Media Production
University of Colorado At Boulder
Boulder, CO05-2029
Skills
- Team leadership
- Staff training and development
- Decision-making
- Task prioritization
- Customer service
- Verbal and written communication
- Task delegation
- Relationship building
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Manager
MOD Pizza
11.2023 - 08.2026
Retail Sales Associate
Outfits Vintage
04.2023 - 09.2023
Bachelor of Arts - Media Production
University of Colorado At Boulder