Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aspen Lobberding

Denver

Summary

Dynamic and reliable professional with a clean driving record and strong customer service skills, honed at DoorDash. Proven ability to manage time effectively and implement safety protocols, ensuring timely deliveries and high client satisfaction. Committed to excellence, demonstrated through successful installations at Garage Magic and effective team collaboration.

Customer service professional with sharp focus on enhancing customer experiences and streamlining processes. Valued for fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving abilities and customer-centered approach.

Experienced with leading customer service teams to ensure top-notch customer satisfaction. Utilizes strategic planning and process improvements to boost efficiency. Track record of developing team capabilities and resolving customer issues effectively.

Overview

9
9
years of professional experience

Work History

Driver

DoorDash
01.2020 - 07.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Installer

Garage Magic
12.2023 - 06.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

Dining Service Aide

Covenant Village of Colorado
05.2015 - 06.2016
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Shift Supervisor

Starbucks
08.2018 - 05.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Live-Out Nanny

Myself
06.2017 - 04.2018
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
  • Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
  • Collaborated with parents in setting developmentally appropriate goals for each child monitoring and tracking progress throughout the year.
  • Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
  • Provided consistent discipline according to parental guidelines while respecting individual child''s needs.

Patient Transporter

Auburn Medical Center
06.2016 - 07.2017
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.

Hostess

Red Robin
06.2016 - 07.2017
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Standley Lake High School
Westminster, CO
05.2016

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Safety management
  • Route planning

Timeline

Installer

Garage Magic
12.2023 - 06.2024

Driver

DoorDash
01.2020 - 07.2024

Shift Supervisor

Starbucks
08.2018 - 05.2021

Live-Out Nanny

Myself
06.2017 - 04.2018

Patient Transporter

Auburn Medical Center
06.2016 - 07.2017

Hostess

Red Robin
06.2016 - 07.2017

Dining Service Aide

Covenant Village of Colorado
05.2015 - 06.2016

High School Diploma -

Standley Lake High School

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Aspen Lobberding