Dynamic professional with strong customer service skills and adaptability. Experienced in managing front desk operations and conducting market research to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Founder Team Member
ReptiBites
08.2024 - Current
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Conducted market research to identify customer needs and preferences.
Developed training materials for onboarding new team members effectively.
Implemented feedback mechanisms to gather insights from stakeholders and users.
Front Desk Receptionist
My Nature Lab
05.2023 - 08.2023
Managed front desk operations, ensuring smooth check-in and check-out processes.
Assisted customers with inquiries, providing exceptional service and support.
Scheduled appointments and coordinated services for clients effectively.
Maintained accurate records of customer interactions and transactions.
Summer Camp Staff Member
My Nature Lab
05.2022 - 08.2022
Assisted in organizing daily camp activities and ensuring smooth operations.
Supported campers in engaging with nature through hands-on learning experiences.
Implemented safety protocols during outdoor activities to promote camper well-being.
Facilitated group games and team-building exercises, enhancing social interaction among campers.
Education
High School Diploma -
Centaurus
Lafayette
05-2026
Skills
Team leadership
Strategic thinking
Marketing
Entrepreneurial and innovative
Accomplishments
Collaborated with team of 4 in the development of ReptiBites.
Supervised team of 3 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.