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Associate Principal Engineer

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Results-driven Senior Customer Service Advisor with proven skills in complaint handling, active listening, and problem-solving. Committed to enhancing customer satisfaction and team performance.

To seek a challenging and responsible position in a large and professional organisation where I will have the opportunity to make a positive contribution to business growth and to achieve personal development along with career advancement.
Senior Customer Service Advisor with 9+ years of experience across voice and non voice processes. Recognized for high CSAT, mentoring teams, and resolving complex escalations while maintaining service excellence.

Experienced customer service professional with a strong focus on team collaboration and achieving results. Adept in conflict resolution, effective communication, and customer relationship management. Recognized for flexibility and reliability, consistently adapting to changing needs while upholding high standards. Demonstrated ability to enhance customer satisfaction and drive positive outcomes.

I have consistently excelled in customer service roles, always ranking as the top performer in every company I've worked for. At Concentrix, I was recognized as a CSAT Hero for my outstanding customer satisfaction scores. My strong performance, commitment to customer satisfaction, and ability to meet all required KPIs have earned me top rankings and recognition throughout my career.

Experienced level-1 Support Engineer familiar with user support and root cause analysis. Advanced knowledge of IT operations and dedication to see issues through to end. Seeking a challenging position in organization where I can learn new skills, expand my knowledge and leverage my technical learnings. Dedicated individual with great attention to detail and exceptional sales and technical skills with customer service experience will contribute to your organization’s growth.

Ashton Huntington

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Senior Customer Service Advisor

Lube Technician

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High School Diploma -

MBA - Marketing

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Senior Customer Service Advisor

Lube Technician

High School Diploma -

MBA - Marketing

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