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Associate Principal Engineer

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Detailed oriented and patient-focused support professional with experience delivering timely assistance to patients and providers. Skilled in managing high-volume inquiries, documenting interactions in CRM systems, and ensuring compliance with healthcare regulations including HIPAA. Strong communicator with a track record of meeting productivity and quality standards in fast-paced, virtual environments.

Dedicated Reimbursement Case Manager with extensive experience in healthcare support, insurance verification, intake, and patient access services. Skilled in benefit investigations, prior authorizations, appeals, and copay assistance to ensure patients gain timely access to therapies. Adept at making welcome and follow-up calls, collecting missing information, and collaborating with providers, payers, and patients to resolve reimbursement issues while maintaining compliance with HIPAA and payer guidelines. Strong background in Medicare/Medicaid, commercial insurance, and specialty pharmacy processes.

Detail-oriented and compassionate Medical Office Assistant with strong administrative skills and over six years of retail and customer service experience. Proven ability to support clinical teams, manage sensitive health records, and deliver exceptional service in both healthcare and retail environments.

Efficient professional in insurance claims and policy processing, known for high productivity and the ability to complete tasks with precision. Specialized in analyzing claim details, navigating policy databases, and managing customer communications. Excel in problem-solving, adaptability, and teamwork, leveraging these soft skills to navigate complex situations and achieve positive outcomes.

ASHRITHA BUDDE

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Master of Science - Health Informatics

Bachelor of Science - Biology

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Process Associate

Master of Science - Health Informatics

Bachelor of Science - Biology

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