Ashlynn Ray
Denver
Summary
Professional with strong background in executive support and mortgage loan originating, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Ideal Mortgage
01.2023 - Current
- Assessed borrowers financial situations to determine appropriate mortgage products and loan structure.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
- Built and maintained strong client and referral partner relationships.
Executive Assistant to the CEO
Infinity Marketing Group
03.2024 - Current
- Streamlined office operations by implementing new electronic filing system, enhancing document retrieval efficiency..
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Loan Officer
Cherry Creek Mortgage
05.2021 - 04.2023
- Evaluated creditworthiness through analysis of financial statements and credit reports.
- Assisted clients in navigating mortgage options to identify suitable products for their needs.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
- Leveraged social media platforms to promote loan products, significantly increasing online applications.
- Analyzed market trends to advise management on potential loan product developments.
Server/Head Cocktail Server
Jing Restaurant
01.2018 - 06.2021
- Displayed enthusiasm and promoted excellent service to customers and repeat guests.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
Server/Head Bartender
Viewhouse
03.2015 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
High School Diploma -
Centennial High School
01-2010
Skills
- 50 million in self sourced MLO closed transactions
- Excellent communication
- Executive support
- Client/ Referral partner relationship building/ maintaining
- Loan product knowledge
- Real Estate knowledge
- Problem-solving abilities
- Strong problem solver
- Meticulous attention to detail
- Professional and mature
Certification
- Mortgage Loan Originator - NMLS #2070421
Timeline
Executive Assistant to the CEO
Infinity Marketing Group
03.2024 - Current
Mortgage Loan Officer
Ideal Mortgage
01.2023 - Current
Loan Officer
Cherry Creek Mortgage
05.2021 - 04.2023
Server/Head Cocktail Server
Jing Restaurant
01.2018 - 06.2021
Server/Head Bartender
Viewhouse
03.2015 - 01.2018
High School Diploma -
Centennial High School