Ashley R. Stanton
Boulder,CO
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Hotel Boulderado and other establishments. Skilled in multitasking and customer service, I've successfully introduced new offerings and resolved disputes, boosting client retention. My engaging personality and reliable nature have consistently improved service delivery and operational efficiency.
Overview
16
16
years of professional experience
Work History
Bartender, Server, Front Desk Assoc & Banquets
Hotel Boulderado
09.2022 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Resolved guest issues promptly, ensuring a positive experience for all hotel patrons.
Restaurant Manager
Phillippi Creek Village Restaurant & Oyster Bar
08.2019 - 03.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Bar Manager
Hard Ball Cafe
04.2012 - 09.2017
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Client Retention Manager
Charlotte Honda Volkswagen
01.2009 - 03.2012
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Skills
- Strong multitasking
- Highly reliable
- Engaging personality
- Customer service expertise
- Memory retention
- Staff Management
Timeline
Bartender, Server, Front Desk Assoc & Banquets
Hotel Boulderado
09.2022 - Current
Restaurant Manager
Phillippi Creek Village Restaurant & Oyster Bar
08.2019 - 03.2022
Bar Manager
Hard Ball Cafe
04.2012 - 09.2017
Client Retention Manager
Charlotte Honda Volkswagen
01.2009 - 03.2012
Similar Profiles
Jacob NeedleJacob Needle
Busser at Hotel BoulderadoBusser at Hotel Boulderado
Ashley NailAshley Nail
Prep-cook at Hotel BoulderadoPrep-cook at Hotel Boulderado
Ashley StantonAshley Stanton
Bartender, Server, Front Desk Assoc & Banquets at Hotel BoulderadoBartender, Server, Front Desk Assoc & Banquets at Hotel Boulderado
ISABEL ROSALESISABEL ROSALES
Assistant Property Manager at Four Star RealtyAssistant Property Manager at Four Star Realty
BEN JOHNSONBEN JOHNSON
Solutions Architect at HypertrackSolutions Architect at Hypertrack