Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Zook

Del Norte

Summary

Dedicated professional with extensive experience at Hilton and Wendy's, excelling in customer service and teamwork. Proven ability to maintain cleanliness and organization while enhancing guest satisfaction. Skilled in housekeeping and adept at resolving customer inquiries, ensuring a welcoming environment. Committed to supporting individuals with developmental disabilities, advocating for their needs and independence.

Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.

Offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in [Desired Position] role.

Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

2026
2026
years of professional experience

Work History

Housekeeper

Hilton
  • Maintained cleanliness and organization of guest rooms adhering to Hilton standards.
  • Managed laundry operations, ensuring timely processing and presentation of linens.
  • Assisted in inventory management of cleaning supplies and equipment.
  • Collaborated with team members to address guest requests promptly and efficiently.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Cashier

Wendy's
  • Processed customer transactions accurately and efficiently at point of sale.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Assisted customers with inquiries, providing knowledgeable product information and support.
  • Collaborated with team members to ensure smooth service flow during peak hours.
  • Handled cash, credit, and debit transactions while adhering to company policies for security.
  • Trained new staff on register operations and customer service standards to improve team performance.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business through effective communication skills.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Direct Support Professional

Blue Peaks Developmental Services
02.2023 - 12.2025
  • Supported individuals with developmental disabilities in daily living activities and personal care.
  • Developed and implemented individualized support plans to enhance client independence and well-being.
  • Facilitated communication between clients, families, and interdisciplinary teams to ensure coordinated care.
  • Assisted clients in social integration through community engagement and recreational activities.
  • Monitored client progress and reported changes in behavior or health to appropriate staff members.
  • Trained new staff on best practices for providing direct support and maintaining a safe environment.
  • Advocated for client rights and preferences, ensuring their voices are heard in decision-making processes.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.

Education

High School Diploma -

Cleveland High School
Rio Rancho, NM

No Degree - Elementary Education

Grand Canyon University
Phoenix, AZ
01-2028

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning

Languages

English

Timeline

Direct Support Professional

Blue Peaks Developmental Services
02.2023 - 12.2025

Housekeeper

Hilton

Cashier

Wendy's

High School Diploma -

Cleveland High School

No Degree - Elementary Education

Grand Canyon University
Ashley Zook