ASHLEY YOXEY
Pueblo
Summary
Dedicated and detail-oriented professional with over 10 years of administrative, management, and client-service experience across title, insurance, and retail industries. Skilled in employee coordination, onboarding, payroll processing, and office operations. Recognized for strong interpersonal communication, problem-solving, and organizational abilities that support efficient team performance and a positive workplace culture. Seeking to contribute expertise in administration and people support in a Human Resources Coordinator role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Escrow Assistant & Processor
Core Title
09.2023 - Current
- Perform all escrow assistant duties including preparing, reviewing, and processing real estate closing documents.
- Manage escrow files from opening to post-closing, ensuring compliance with company and state regulations.
- Serve as receptionist, greeting clients, answering and directing calls, and managing daily office communications.
- Support multiple escrow officers by ordering payoffs, title commitments, HOA statements, and insurance policies.
- Coordinate with lenders, realtors, buyers, and sellers to ensure smooth and timely closings.
- Disburse funds, balance files, and prepare final settlement statements with accuracy and attention to detail.
- Maintain organized digital and paper files.
Insurance Producer & Office Assistant
Tyler Fahrenbruch State Farm
01.2022 - 02.2023
- Answering and directing phone calls.
- Organizing and scheduling meetings and appointments.
- Ordering and maintaining office supplies.
- Keeping the office clean and organized.
- Managing office communications, including phone and email inquiries.
- Cash Handling, credit cards, checks and bank deposits.
- Identify potential clients through various means such as referrals, networking events, cold calls, or online leads.
- Provide clients with insurance policy recommendations that suit their specific needs and facilitating the purchase of insurance policies.
- Assist customers with managing their insurance policies. This includes updating customer information, making changes to policies
General Manager
Furniture Row Companies
06.2015 - 01.2022
- Oversaw operations for 3 retail locations with an annual revenue of $3M+.
- Hired, trained, and supervised a staff of 15-20 employees, ensuring adherence to company policies and service standards.
- Managed payroll & completed weekly, scheduling, and employee performance evaluations.
- Filing and maintaining all legal documents for business and personnel.
- Providing regular reports and updates to higher management regarding store performance,
sales trends, and other key metrics. - Cash handling, bill pay, credit applications, online sales.
- Overseeing day-to-day activities, ensuring that the store is clean and well-maintained, and creating a positive shopping environment.
- Setting sales targets, monitoring performance, and implementing strategies to achieve or
exceed sales goals. - Counted and managed all inventory monthly.
- Handling all maintenance for interior/exterior building, delivery trucks & compactor.
Pharmacy Technician
Broadway Pharmacy
04.2013 - 06.2015
- Prepared, packaged, and labeled prescription medications with precision and compliance.
- Received and interpreted prescription orders from patients and healthcare providers.
- Assisted patients and provided information about medications and over-the-counter products.
- Maintained accurate prescription and inventory records in compliance with HIPAA regulations.
Education
GED - Coursework in Elementary Education
Pueblo Community College
Pueblo, CO01.2017
Skills
- Employee Onboarding & Training
- Payroll & Scheduling
- Recruitment Support
- Performance Evaluation Coordination
- Communication & Conflict Resolution
- Compliance & Confidential Recordkeeping
- Microsoft Office & HR Systems
- Time Management & Multitasking
Certification
Property & Casualty License
Timeline
Escrow Assistant & Processor
Core Title
09.2023 - Current
Insurance Producer & Office Assistant
Tyler Fahrenbruch State Farm
01.2022 - 02.2023
General Manager
Furniture Row Companies
06.2015 - 01.2022
Pharmacy Technician
Broadway Pharmacy
04.2013 - 06.2015
GED - Coursework in Elementary Education
Pueblo Community College
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