Ashley Whitcomb
Montrose
Summary
Dynamic and dedicated professional with extensive experience at The Stone House, excelling in guest relations and reservation management. Proven ability to enhance customer satisfaction through attentive service and efficient table setting. Skilled in high-volume phone answering and team collaboration, consistently ensuring a welcoming atmosphere for all guests.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
The Stone House
Montrose
09.2024 - Current
- Greet guests as they enter the restaurant, and escort them to a table.
- Ensure that the reservations are being managed effectively and efficiently.
- Answer the phone, take reservations, and handle to-go orders.
- I stayed attentive to the servers and how many tables they could handle efficiently.
- Handled guest inquiries and resolved minor issues with professionalism.
- Helped with small cleaning tasks, such as dusting, folding napkins, organizing drawers and cabinets at the host stand, and wiping down menus.
Restaurant Busser
The Stone House
Montrose
08.2022 - Current
- Cleaned and reset tables quickly to optimize turnover.
- Maintained cleanliness in dining areas and restrooms throughout shifts.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Transported filled bus tubs to kitchen dishwashing area.
- Stocked ice wells with fresh ice throughout the day, as needed.
- Completed all of my closing tasks to the best of my ability before leaving for the day or night.
Babysitter
Local Families
Montrose
05.2018 - 03.2025
- Ensured the safety of the children in my care until their guardians returned.
- Supervised activities that were age-appropriate for the children.
- Provided meals and snacks for the children.
- Managed bedtime and naptime routines.
- Responded to minor injuries as needed.
Shaved Ice Maker
Polar Express Ice Cream Truck
Montrose
05.2023 - 08.2023
- I took customer orders and helped them pay for the order. Then I made their order following health and safety guidelines.
- Performed opening and closing duties on time to ensure maximum business time.
- Made sure everything was restocked for the next shift.
- Ensured that the truck was completely locked before leaving.
- Made bank deposits from the sales that shift.
- Answered customer questions about menu items and upcoming events.
- I provided my employers with ideas for new menu items for holidays or events.
House Cleaner
Local Home Owner
Montrose
05.2022 - 06.2023
- Dusted, vacuumed, and mopped various areas of her house.
- I washed the windows when she needed me to.
- We weeded her yard and garden.
- We laid gravel and performed minor landscaping.
Education
High School Diploma -
Montrose High School
Montrose, CO05-2024
Skills
- Guest relations
- Reservation management
- Order processing
- Table setting
- Dining area maintenance
- Customer service
- Team collaboration
- Attention to detail
- Table bussing
- Payment processing
- Waitlist management
- High-volume phone answering
Affiliations
- I enjoy hiking and camping.
- I also love singing and I've had the opportunity to sing at a wedding recently and in recent church services.
Timeline
Restaurant Hostess
The Stone House
09.2024 - Current
Shaved Ice Maker
Polar Express Ice Cream Truck
05.2023 - 08.2023
Restaurant Busser
The Stone House
08.2022 - Current
House Cleaner
Local Home Owner
05.2022 - 06.2023
Babysitter
Local Families
05.2018 - 03.2025
High School Diploma -
Montrose High School
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