Ashley Taylor
Castle Rock
Summary
Dynamic and results-driven professional with a proven track record at VintageView Wine Storage, adept in strategic planning and team collaboration. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant sales growth. Skilled in customer communication and data entry, I bring a goal-oriented mindset and a flair for fostering strong relationships and exceeding targets.
Overview
6
6
years of professional experience
Work History
Sales Coordinator
VintageView Wine Storage
08.2023 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Bartender / Manager
Lulus Inn
05.2021 - 08.2023
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
- Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Controlled food costs and managed inventory.
- Monitored food inventory and supplies to prevent waste.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Server/ Bartender / Manager
Monsoon Indian Cuisine
09.2018 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Streamlined order-taking process to minimize wait times for diners.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
No Degree - General Studies
Metropolitan State University of Denver
Denver, COHigh School Diploma -
Bennett High School
Bennett, CO05-2004
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Goal-oriented mindset
- Issue resolution
- Strategic planning
- Team building
- Team collaboration
Languages
English
Timeline
Sales Coordinator
VintageView Wine Storage
08.2023 - Current
Bartender / Manager
Lulus Inn
05.2021 - 08.2023
Server/ Bartender / Manager
Monsoon Indian Cuisine
09.2018 - 04.2021
No Degree - General Studies
Metropolitan State University of Denver
High School Diploma -
Bennett High School
Similar Profiles
Madison MedranoMadison Medrano
Cellar Worker (Seasonal) at Safe Harbor Wine StorageCellar Worker (Seasonal) at Safe Harbor Wine Storage
Roberto GarciaRoberto Garcia
Assistant Manager at International Wine StorageAssistant Manager at International Wine Storage
Christopher BearklandChristopher Bearkland
District Manager at Extra Space Self Storage • Life StorageDistrict Manager at Extra Space Self Storage • Life Storage