Ashley Sanchez
Colorado Springs
Summary
Highly experienced professional with background providing direct care services to individuals with intellectual and developmental disabilities. Strengths include excellent communication skills, strong organizational skills, and a compassionate, patient demeanor. Talented at monitoring and addressing the needs of individuals for safety, comfort and well-being. Commitment to providing quality care through skillful and professional delivery of services.
Detail-focused data entry clerk with four years of experience and extensive training in word processing and database management. Effective at coordinating multiple, concurrent projects and delivering results quickly and in line with expectations. Proven history of successful error detection and correction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
InBloom Autism Services
04.2025 - Current
- Implemented individualized treatment plans for clients to promote skill development and behavioral improvement.
- Conducted data collection and analysis to monitor client progress towards therapy goals.
- Collaborated with families and team members to ensure consistent application of behavior interventions across settings.
- Developed engaging activities that fostered social skills and communication in clients with autism.
- Maintained accurate records of client sessions, documenting behavioral changes and response to interventions.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
Direct Support Professional
Foundation For Successful Living
01.2022 - 12.2022
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Encouraged individuals to participate in leisure and social activities.
- Implemented individualized behavior plans designed to reduce challenging behaviors while promoting self-advocacy and independence.
- Facilitated recreational activities such as outings in the community or group games at home.
Bilingual Customer Service/Sales Representative
Fred Loya Insurance
11.2020 - 05.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Documented conversations with customers to track requests, problems and solutions.
- Assessed customer account information to determine current issues and potential solutions.
- Shared detailed information regarding options to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
- Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
Data Entry Specialist
Zurich North America
06.2019 - 12.2019
- Maintained quality levels above prescribed minimums to support team productivity and efficiency.
- Identified and corrected data entry errors to prevent duplication across systems.
- Documented data entry completions in corresponding logbooks.
- Compiled data from source documents prior to data entry.
- Identified, corrected and reported data entry errors.
- Converted data from one electronic system to another.
- Reviewed input/output data to verify completeness, accuracy, and conformance to quality standards and specifications.
Education
High School Diploma -
GOAL Academy
Skills
- Fast learner
- Team player
- Good communication skills
- Strong customer service
- Data entry
- Data auditing
- Error verification
- Pleasant demeanor
- Compassionate caregiving
- Client support
Certification
- RBT - Registered Behavior Technician
LANGUAGES
Spanish
Fluent
Timeline
Registered Behavior Technician
InBloom Autism Services
04.2025 - Current
Direct Support Professional
Foundation For Successful Living
01.2022 - 12.2022
Bilingual Customer Service/Sales Representative
Fred Loya Insurance
11.2020 - 05.2021
Data Entry Specialist
Zurich North America
06.2019 - 12.2019
High School Diploma -
GOAL Academy