Ashley Montez
Pueblo
Summary
Dedicated mother of five children with a strong desire to create a better life for myself and my kids. Seeking opportunities to make a positive impact. Motivated to pay it forward and help others after encountering many generous individuals in my life. Committed to achieving my aspirations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assembler Technician
Trane Technologies
01.2024 - Current
- Kept accurate records of completed assemblies for tracking purposes and ensured proper documentation at all times during the manufacturing process.
- Participated actively in team meetings, sharing valuable insights to optimize operations further within the department continuously.
- Enhanced overall safety within the workplace by adhering to necessary guidelines and promptly reporting any potential hazards.
- Troubleshot assembly issues effectively, applying practical problem-solving skills to identify root causes and implement appropriate solutions quickly.
- Collaborated with engineering teams for continuous improvement of assembly processes, resulting in increased productivity.
- Upheld a clean working environment by organizing tools and supplies, promoting a safe and productive workspace for all team members.
Cashier/Customer Service
Alta Convenience Store
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Lottery Sales
Bartender
Applebee's Restaurant & Grill
10.2019 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier/Sales Associate
Sam's Club
09.2018 - 02.2019
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Cashier/Sales Associate
Family Dollar
04.2018 - 07.2018
- Truck
- Was working to becoming an assistant manager
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier/Sales Associate
Loaf N Jug
06.2014 - 10.2016
- In line for management
- Cleanliness
- Lottery
- Truck order
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Patient Care Advocate
Express Scripts
12.2013 - 10.2014
- Place was closing down
- Medical insurance knowledge
- Medical terminology
- Payment processing
- Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
- Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients with complex needs.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Verified patient insurance eligibility and entered patient information into system.
Education
High school diploma or GED -
High school diploma - General Studies
Las Animas High School
Las Animas, CO05.2010
High School in General Studies - General Studies
Altus
Altus, OK01-2009
Skills
- Bartending
- Restaurant Experience
- Host/Hostess
- Food Service
- Cash Handling
- Serving Experience
- Microsoft Office
- Food Safety
- Sales
- Crane Certified
- Wiring Assembly
- Computer skills
- Customer service
- Cooking
- Microsoft Excel
- Supervising experience
- Typing
- Load & unload
- POS
- Medical Terminology
- Microsoft Word
- Food Preparation
- Order Entry
- Banking
- Time management
- Animal handling
- Driving
- Leadership
- Microsoft Powerpoint
Certification
Driver License, I have a drivers license, nothing commercial however.
Personal Information
Authorized To Work: US
Languages
English
Native or Bilingual
Timeline
Assembler Technician
Trane Technologies
01.2024 - Current
Cashier/Customer Service
Alta Convenience Store
08.2022 - 08.2023
Bartender
Applebee's Restaurant & Grill
10.2019 - 10.2021
Cashier/Sales Associate
Sam's Club
09.2018 - 02.2019
Cashier/Sales Associate
Family Dollar
04.2018 - 07.2018
Cashier/Sales Associate
Loaf N Jug
06.2014 - 10.2016
Patient Care Advocate
Express Scripts
12.2013 - 10.2014
High school diploma or GED -
High school diploma - General Studies
Las Animas High School
High School in General Studies - General Studies
Altus
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