ASHLEY MCDONALD
Firestone
Summary
Friendly, customer-focused professional with a strong background in client care, product education, and personalized service. Known for building trust, creating a welcoming atmosphere, and helping customers make confident, informed decisions. Excels in fast-paced environments, multitasking, and maintaining a positive attitude. Seeking to bring exceptional service and people skills to a budtender role with a team that values community, professionalism, and cannabis education.
Overview
3
3
years of professional experience
Work History
Spa Esthetician
Elements Massage
04.2025 - 11.2025
- Delivered personalized consultations and tailored service recommendations based on client needs.
- Educated clients on products, ingredients, and at-home routines — skills that translate directly into cannabis product guidance.
- Strengthened client retention through trust, rapport, and a consistently welcoming experience.
- Upsold treatment add-ons and retail products in a pressure-free, customer-first way.
Spa Aesthetician
Facial Aesthetics
11.2022 - 09.2024
- Performed advanced treatments while maintaining detailed, accurate client records and logs — mirroring compliance and tracking standards.
- Built long-term client relationships and contributed to increased revenue through education-based sales.
- Maintained a clean, professional environment and worked closely with team members to ensure seamless operations.
- Recommended skincare products and educated clients with clear, friendly explanations tailored to each person’s goals.
Education
Esthetician Certificate - Esthetics
Aveda Institute Denver
Denver, CO05.2022
Skills
- Friendly, patient, relationship-focused service
- Active listening and empathy
- Product education and recommendation
- Sales without pressure
- Conflict resolution
- Building repeat customer loyalty
- Precise record-keeping
- Following procedures and safety guidelines
- Explaining products in clear, accessible ways
- Inventory awareness and attention to detail
- Professional, clean, organized workspace habits
- Time management
- Multitasking in busy environments
- Team collaboration
- Adaptability
- Problem solving
Timeline
Spa Esthetician
Elements Massage
04.2025 - 11.2025
Spa Aesthetician
Facial Aesthetics
11.2022 - 09.2024
Esthetician Certificate - Esthetics
Aveda Institute Denver