Ashley Long
UCHEALTH Medical Center of the Rockies
Johnstown
10
years of professional experience
Customer-focused professional with experience in bartending, hospitality, and patient care. Skilled in communication, multitasking, building relationships, and remaining calm and attentive in fast-paced environments. Known for providing exceptional, professional service for guests, patients, and team members.
Work History
Lead Patient Care Technician
4 Years 4 Months- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities including mobility, hygiene, providing patient comfort, and promoting independence.
- Assist with feeding and monitor intake to help patients achieve nutritional objectives.
Bartender
6 Months- Trained new bartenders on efficient service techniques and product knowledge.
- Promoted teamwork, collaborating with colleagues to ensure smooth operation.
- Presented exceptional customer service to ensure customer satisfaction.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold customers from shelf to premium brands to help boost sales.
Server
9 Months- Delivered exceptional customer service in high-pressure environment, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Worked with POS system to place orders and manage checks.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
6 Months- Greeted customers, answered questions and recommended specials, appetizers, drinks, and desserts to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Set up each table to meet hospitality and service standards. Implemented sanitary food handling, holding and service protocols.
Front Service Clerk
2 Years 5 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored store cleanliness and organization, contributing to a welcoming shopping environment.
- Bagged groceries and completed online orders quickly and efficiently to achieve customer satisfaction.
Education
Medical Assistant Certificate
High School Diploma
Skills
Vital signs monitoring
Mobility assistance
CPR certification
Polite
positive attitude
Problem-solving
Time management
Multitasking Abilities
Critical thinking
Clear and effective communication
Service-oriented mindset
Hospitality service expertise
Timeline
Lead Patient Care Technician
UCHEALTH Medical Center of the Rockies
2022.04 - CurrentRead More
Bartender
Gilt Nightclub
2021.04 - 2021.10Read More
Server
Twin Peaks
2021.01 - 2021.10Read More
Server
Ker's Winghouse Bar & Grill
2019.09 - 2020.03Read More
Front Service Clerk
Publix
2016.02 - 2018.07Read More
Polk State College
Read More
Aims Community College
Read More
MedCerts
Medical Assistant Certificate
Read More
George W. Jenkins High School
High School Diploma
Read More
Activities and Honors
- United Way Charities, Publix 2016
- Student Council, Mckeel High School/ George W. Jenkins High School 2015-2017
- Homecoming Committee, George W. Jenkins High School 2016
- Medical Academy, George W. Jenkins High School 2015-2017