Ashley Lilly
Wellington
Summary
Dedicated financial professional with over five years of experience in credit analysis, accounts receivable management, and financial reporting. Proven track record of success in analyzing financial data, implementing accounting controls, and driving profitability. Skilled in Oracle accounting software and adept at managing vendor relations. Seeking to leverage expertise as a Head of Billing to ensure accurate financial reporting and facilitate company growth at Mercantile Processing, Inc.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Credit Analyst/Accounts Receivable
Water Pik, Inc.
08.2017 - Current
- Conduct thorough financial statement analysis and cash flow projections to enhance credit risk assessment.
- Collaborate cross-functionally to ensure accurate expense coding and revenue recognition.
- Manage daily credit hold process, making critical decisions to expedite shipment releases while safeguarding company assets.
- Cultivate positive vendor relationships, addressing concerns promptly and fostering increased trust.
- Adhere to month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
- Monitor aging reports for proactive collection efforts, reducing delinquent accounts receivable balances.
- Contributed $7K CAD and over $1 million USD in paybacks in 2023, with additional million for Amazon in 2024.
Professional Oral Health Representative
Water Pik, Inc.
07.2014 - 08.2017
- Obtained, analyzed, entered and verified accuracy of
customer purchase orders in timely manner. - Worked well in team setting, providing support and
guidance. - Answered inbound calls and emails to facilitate good
customer service with Dental Professionals, Dealers and Professional Educators. - Maintained knowledge of current promotions and pricing.
- Upheld privacy and security requirements when obtaining customer information when processing payments.
Consumer Services Representative
Water Pik, Inc.
06.2012 - 07.2014
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Boosted customer loyalty with exceptional communication skills and commitment to problem solving.
- Collaborated with team members to develop new strategies for enhancing consumer experiences.
- Reviewed and processed warranty claims for customers.
- Updated tracking mechanism for RFS on outbound products.
- Completed Declaration forms for international shipping.
Office Administrator
Allstate Insurance Group, Inc.
08.2010 - 06.2012
- Reduced administrative errors by meticulously proofreading documents and maintaining accurate records.
- Managed schedules, coordinated meetings, and prioritized tasks to enhance staff productivity.
- Provided prompt and professional resolution of customer inquiries, leading to increased satisfaction.
- Implemented strict confidentiality protocols to safeguard company information.
- Developed sales leads through targeted cold calls,
contributing to business growth.
Education
Associate of Arts -
Colorado State University
Fort Collins05.2017
Skills
- Proficient in Oracle
- Microsoft Excel Proficiency
- Mondaycom
- Self-Motivation
- Problem Solving
- Analytical Thinking
- Team Collaboration
- Financial Reporting
- Task Prioritization
Accomplishments
- Annual Hammer Award Winner at Water Pik, Inc., recognized for minimizing financial impact and recovering over a million dollars in chargebacks.
- Consistently reduced delinquent accounts receivable balances and facilitated significant financial paybacks for the company.
Certification
Income Statement Analysis Webinar
Retailstat Financial/2023
Financial Statement Analysis I Course
National Association of Credit Management/8.21.2023
Basic Financial Accounting Course
Colorado State University Global/8.05.2018
Business Credit Principles Course
National Association of Credit Management/10.30.2017
Credit Business Associate
National Association of Credit Management/11.04.2024
Affiliations
- Joined the 2023 Planning Committee
- Volunteered at the Food Bank in 2023
References
Oscar Senff
Engineering Manager
P: 1-720-938-6691
E: osenff@waterpik.com
Chantal McCarthy
Mental Heath Therapist
P: 1-970-302-6624
E: Cmccarthy@lifecyclecounseling.org
Timeline
Credit Analyst/Accounts Receivable
Water Pik, Inc.
08.2017 - Current
Professional Oral Health Representative
Water Pik, Inc.
07.2014 - 08.2017
Consumer Services Representative
Water Pik, Inc.
06.2012 - 07.2014
Office Administrator
Allstate Insurance Group, Inc.
08.2010 - 06.2012
Associate of Arts -
Colorado State University
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