Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashley Green

Phlebotomist
Denver,CO

Summary

Dedicated professional with history of meeting goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to achieve organization goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel in company goals. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.

Overview

7
7
years of professional experience

Work History

Phlebotomist

LabCorp
01.2024 - Current
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Monitored supply levels and placed orders for laboratory supplies.

Customer Service Representative

San Juan Health Partners Obstetrics And Gynecology
07.2022 - Current
  • Provided primary customer support to internal and external customers
  • Responded to customer requests for products, services, and company information
  • Trained new personnel regarding company operations, policies and services
  • Responded proactively and positively to rapid change
  • Maintained filing system and organized patient documents for easy retrieval of information
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisors
  • Assured timely verification of insurance benefits prior to patient procedures or appointments
  • Complied with HIPAA guidelines and regulations for confidential patient data
  • Completed administrative patient intakes with case histories, insurance information and mandated forms
  • Obtained payments from patients and scanned identification and insurance cards
  • Prepared and processed patient referrals and transfer requests
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling

Aviation Boatswain's Mate, Equipment

United States Navy
05.2017 - 05.2022
  • Supervised over 50 sailors in daily tasks to accomplish mission readiness
  • Maintained integrity of over 30 spaces on USS Dwight D. Eisenhower and USS Abraham Lincoln to always stay mission ready
  • Maintained training records, divisional administrative records, school trackers, training certificates, awards, and licenses for over 30 sailors
  • Transportation clerk - tracked, logged, and reported use of 24 government issued fuel cards and vehicles
  • Logged, tracked, supplied, and recalled 10,500 sandbags supporting 326 navy installations during hurricane Isaias and storm season of 2020
  • Assisted in over 100 routine maintenance checks to assure mission readiness
  • Logged, tracked, and maintained training records, divisional administrative records, leave records, training certifications, awards, and retirement records for over 72 sailors
  • Maintained and cleaned equipment after each job and inspected
  • Maintaining and performing organizational maintenance on hydraulic and steam catapults, barricades, arresting gear and arresting gear engines
  • Completed preventative and corrective maintenance on equipment
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts
  • Obtained fuel and oil samples to check for contamination
  • Performed troubleshooting, repair and maintenance actions on deck equipment
  • Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency
  • Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations

Education

Some College (No Degree) - Phlebotomy

San Juan College
Farmington, NM
10.2022 - 2023.05

High School Diploma -

Elgin High School
Elgin, OK
08.2013 - 2017.05

Skills

    Emergency planning

Equipment Repair

Teamwork and Collaboration

Data Entry

Excellent Communication

Multitasking Abilities

Training and Development

Recording data

Medical office administration

Attention to Detail

Accomplishments

  • Damage control qualified to reduce risk in casualties due to flooding, fire, or toxic gas
  • Extra in rate schooling allowing advanced knowledge in rate
  • Achieved saving $190,000 through effectively helping with debris clean up on 62 acres of Naval Station Norfolk
  • Maintained compliance with OSHA, HIPAA and CLIA standards.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Telephone Service - provided information and service to ensure customer satisfaction.

Timeline

Phlebotomist

LabCorp
01.2024 - Current

Some College (No Degree) - Phlebotomy

San Juan College
10.2022 - 2023.05

Customer Service Representative

San Juan Health Partners Obstetrics And Gynecology
07.2022 - Current

Aviation Boatswain's Mate, Equipment

United States Navy
05.2017 - 05.2022

High School Diploma -

Elgin High School
08.2013 - 2017.05

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