Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Fraley

Colorado Springs

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

12
12
years of professional experience

Work History

Waitress

Dougs Breakfast Lunch
01.2022 - Current
  • Delivered exceptional service in high-pressure environments, ensuring customer satisfaction and repeat business.
  • Trained new staff on menu offerings, service standards, and operational procedures to enhance team performance.
  • Managed multiple tables efficiently, prioritizing tasks to optimize workflow during peak hours.
  • Collaborated with kitchen staff to ensure timely food delivery and address customer inquiries effectively.

RETAIL ASSOCIATE/STOCK ASSOCIATE

ROSS
09.2017 - 04.2018
  • Ensuring customers have a positive shopping experience. Handling customer issues in helpful way. Handling money and credit cards with accuracy.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
  • Maintained store cleanliness and organization, contributing to a welcoming environment for customers.

SERVER/BARTENDER/KEY MANAGER

JOSE MULDOONS
07.2013 - 05.2020
  • Delivered exceptional customer service, enhancing guest satisfaction and repeat business.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Managed multiple tables efficiently, maintaining high quality of service during peak hours.
  • Assisted in inventory management, reducing waste through effective stock control practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

CERTIFIED VETERINARY ASSISTANT -

PIMA MEDICAL INSTITUTE
08.2013

HIGH SCHOOL DIPLOMA - undefined

DOHERTY HIGH SCHOOL
05.2012

Skills

  • Detail oriented
  • Customer relations
  • Cross trained
  • Problem solving
  • Task prioritization
  • Type 40 WPM
  • Time management
  • Strong work ethic
  • Strong multitasking

Timeline

Waitress

Dougs Breakfast Lunch
01.2022 - Current

RETAIL ASSOCIATE/STOCK ASSOCIATE

ROSS
09.2017 - 04.2018

SERVER/BARTENDER/KEY MANAGER

JOSE MULDOONS
07.2013 - 05.2020

HIGH SCHOOL DIPLOMA - undefined

DOHERTY HIGH SCHOOL

CERTIFIED VETERINARY ASSISTANT -

PIMA MEDICAL INSTITUTE

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Ashley Fraley