Ashley Cole
Elizabeth
Summary
Experienced professional with a solid background in the fast-paced hospitality industry. Demonstrates excellence in customer service and effective team collaboration. Skilled in managing high-volume service operations to guarantee customer satisfaction and uphold a clean and organized workspace. Seeking to transition into a new field, eager to leverage strong interpersonal skills and problem-solving abilities for continued success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cannabis Retail Specialist
Green Valley Dispensary
01.2024 - 01.2025
- Provided expert advice on cannabis products and their effects, contributing to informed purchasing decisions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Utilized POS systems efficiently for accurate transactions and inventory management purposes.
- Streamlined checkout process by proficiently handling cash register operations, reducing wait times for customers.
- Developed strong rapport with customers resulting in repeat business and higher average sales.
Package Handler
FedEx
04.2020 - 08.2021
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Operated material handling equipment to efficiently sort and load packages for distribution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
High School Diploma -
Alameda International High School
Lakewood, CO05-2013
Massage Therapy
Cortiva Institute of Massage Therapy
Westminster, CO06.2018
Skills
- Point of sale systems
- Intrinsically motivated
- Proficient in conflict management
- Collaborative teamwork
- Adaptable and flexible
- Trustworthy and reliable
- Strong attention to detail
- Inventory and sales oversight
Certification
- TIPS On-Premise Alcohol Server Training
Timeline
Cannabis Retail Specialist
Green Valley Dispensary
01.2024 - 01.2025
Package Handler
FedEx
04.2020 - 08.2021
Massage Therapy
Cortiva Institute of Massage Therapy
High School Diploma -
Alameda International High School
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